Field Service Technician

At Jaguar Land Rover, we are looking for a talented and enthusiastic Field Service Technician to join our team. You will be responsible for providing technical and customer service support, while ensuring the highest level of customer satisfaction. The ideal candidate will have an aptitude for technology, excellent problem-solving and communication skills, and a passion for customer service. We are looking for someone who is highly organized, self-motivated, and able to work independently.The successful candidate should possess a degree in Electronics Engineering, Automotive Engineering, or a related field, as well as experience in the automotive industry. They should have a strong understanding of automotive systems, components, and diagnostics, and a working knowledge of electrical schematics, hydraulic systems, and engine diagnostics. Knowledge of modern diagnostic tools and a valid driver's license are also required.If you possess the qualifications and experience necessary for this role, as well as a commitment to delivering superior customer service, we would love to hear from you!

Responsibilities:

1. Provide technical and customer service support to ensure customer satisfaction.
2. Diagnose and troubleshoot automotive systems, components, and diagnostics.
3. Utilize modern diagnostic tools.
4. Develop and maintain relationships with customers.
5. Maintain knowledge of current automotive industry trends and developments.
6. Respond to customer inquiries in a timely and professional manner.
7. Keep accurate records of customer service and technical support activities.
8. Provide feedback to management on customer service levels.
9. Follow company safety procedures and protocols.
10. Ensure all vehicles are serviced and repaired according to the manufacturer's specifications and standards.

According to JobzMall, the average salary range for a Field Service Technician in Coventry, UK is £25,000 to £30,000 per year. This range may vary depending on the experience, qualifications, and skills of the individual technician.

Jaguar Land Rover Automotive PLC is the holding company of Jaguar Land Rover Limited, a British multinational automotive company, and subsidiary of Indian automotive company Tata Motors Limited.