Digital Channels Product Manager

Welcome to J.P. Morgan Chase & Co., one of the world's leading financial institutions. We are currently seeking a highly motivated and experienced Digital Channels Product Manager to join our team and drive the development and enhancement of our digital banking channels. In this role, you will have the opportunity to shape the future of digital banking for our customers and play a key role in our company's growth and success. We are looking for a dynamic individual with a strong background in digital product management, a passion for innovation, and a customer-centric mindset. If you are ready for a new challenge and want to be a part of a dynamic and collaborative team, we encourage you to apply.

1. Develop and implement strategic plans for digital banking channels, in alignment with the overall company strategy.
2. Identify and prioritize key features and functionalities for digital channels, based on market research, customer needs and feedback, and competitive analysis.
3. Collaborate with cross-functional teams including technology, design, marketing, and operations to ensure timely and successful launch of new digital products and features.
4. Monitor and analyze digital channel performance metrics to identify areas for improvement and make data-driven recommendations for enhancement.
5. Stay up-to-date with industry best practices and emerging trends in digital banking to drive innovation and maintain a competitive edge.
6. Maintain a deep understanding of customer needs and behaviors, and use customer insights to inform product development and optimization.
7. Lead and participate in user testing and feedback sessions to gather insights and validate product ideas.
8. Develop and manage product roadmaps, ensuring timely delivery of features and enhancements.
9. Collaborate with stakeholders across the organization to ensure alignment and buy-in for digital channel initiatives.
10. Develop and manage budgets for digital channel projects and campaigns.
11. Communicate product updates, launches, and performance to internal teams and external stakeholders.
12. Train and educate cross-functional teams on digital channel products and features.
13. Identify and mitigate potential risks and issues related to digital channel products.
14. Foster a customer-centric culture and mindset within the team and the organization.
15. Continuously seek opportunities for improvement and optimization of digital channel products and processes.

According to JobzMall, the average salary range for a Digital Channels Product Manager in Jersey City, NJ, USA is between $90,000 and $140,000 per year. This range can vary depending on factors such as the size and industry of the company, as well as the experience and skills of the individual.

JPMorgan Chase & Co. is an American multinational investment bank and financial services holding company headquartered in New York City. JPMorgan Chase is ranked by S&P Global as the largest bank in the United States and the sixth largest bank in the world by total assets, with total assets of US$2.687 trillion.