J.Crew

Sales Associate

J.Crew

Sunrise, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the world of J.Crew, where style, quality, and exceptional customer service come together to create an unforgettable shopping experience. We are currently seeking a passionate and driven Sales Associate to join our team and bring our brand to life for our customers. If you have a love for fashion, a knack for sales, and a positive attitude, we want you to be a part of our team. As a Sales Associate, you will have the opportunity to work with a diverse group of customers, build meaningful relationships, and contribute to the success of our store. Join us and become a part of our J.Crew family today!

  1. Greet and welcome customers as they enter the store, providing a warm and friendly atmosphere.
  2. Utilize excellent customer service skills to assist customers with their shopping needs, including providing product recommendations and styling advice.
  3. Maintain a thorough knowledge of J.Crew products, including fit, quality, and current trends.
  4. Meet and exceed sales goals by actively engaging with customers and promoting J.Crew products.
  5. Build and maintain relationships with customers to ensure a positive shopping experience and encourage repeat business.
  6. Process customer transactions accurately and efficiently, including cash, credit, and gift card transactions.
  7. Keep the store organized and visually appealing by regularly restocking merchandise, maintaining displays, and keeping the sales floor clean.
  8. Continuously strive to improve personal sales performance and contribute to the overall success of the store.
  9. Collaborate with team members to achieve store goals and maintain a positive and supportive work environment.
  10. Adhere to all company policies and procedures, including loss prevention and inventory control measures.
  11. Attend and actively participate in training sessions to stay up-to-date on product knowledge and sales techniques.
  12. Maintain a professional and polished appearance at all times, representing the J.Crew brand.
  13. Handle customer complaints and concerns with a calm and professional demeanor, finding solutions to ensure customer satisfaction.
  14. Be a brand ambassador for J.Crew, promoting the company's values and mission to customers.
  15. Proactively seek out opportunities to improve the customer experience and provide feedback to store management.
Where is this job?
This job is located at Sunrise, FL, USA
Job Qualifications
  • Strong Sales Skills: A Successful Sales Associate At J.crew Should Have A Proven Track Record Of Meeting And Exceeding Sales Goals. This Requires Excellent Communication And Negotiation Skills, As Well As The Ability To Build And Maintain Relationships With Customers.

  • Knowledge Of Fashion And Trends: J.crew Is A Fashion-Forward Brand, So A Sales Associate Should Have A Strong Understanding Of Current Trends And The Ability To Provide Styling Advice To Customers. This Includes Knowledge Of Different Fabrics, Silhouettes, And Color Combinations.

  • Customer Service Experience: J.crew Prides Itself On Providing Exceptional Customer Service, So A Sales Associate Should Have Previous Experience In A Customer-Facing Role. This Includes The Ability To Handle Customer Inquiries, Complaints, And Requests In A Professional And Timely Manner.

  • Team Player Mentality: J.crew Values A Collaborative Work Environment, So A Sales Associate Should Be A Team Player Who Is Willing To Support And Assist Their Colleagues. This Includes Being Able To Work Efficiently In A Fast-Paced Environment And Being Open To Feedback And Suggestions From Others.

  • Attention To Detail: As A Sales Associate At J.crew, It Is Important To Pay Close Attention To Detail In Order To Provide Customers With An Exceptional Shopping Experience. This Includes Accurately Processing Transactions, Organizing Merchandise, And Maintaining Store Appearance.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • customer service

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Upselling

  • Fashion Sense

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Associate in Sunrise, FL, USA is between $22,000 and $37,000 per year. This range can vary depending on factors such as experience, education, and the type of industry or company the Sales Associate is working for. Some sales associates may also receive commission or bonuses based on their performance, which can increase their overall salary.

Additional Information
J.Crew is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 19th, 2024
Apply BeforeJuly 20th, 2025
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About J.Crew

J.Crew Group, Inc., is an American multi-brand, multi-channel, specialty retailer. The company offers an assortment of women's, men's, and children's apparel and accessories, including swimwear, outerwear, lounge-wear, bags, sweaters, denim, dresses, suiting, jewelry, and shoes. As of August 2016, it operated more than 450 retail stores throughout the United States. The company conducts its business through retail, factory, crew cuts, Made well stores, catalogs, and online.

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