J.Crew

Sales Associate

J.Crew

Palo Alto, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a fashion-forward individual with a passion for customer service? Do you thrive in a fast-paced, dynamic retail environment? Look no further, as J.Crew is seeking a highly motivated Sales Associate to join our team. We are looking for someone who is personable, driven, and knowledgeable about the latest fashion trends. If you have a strong work ethic and a love for all things J.Crew, we want to hear from you!

  1. Provide exceptional customer service to all J.Crew customers by greeting, assisting, and meeting their needs in a friendly and professional manner.
  2. Develop and maintain a strong knowledge of J.Crew products, including current and upcoming fashion trends.
  3. Assist in achieving sales goals by actively promoting and upselling products to customers.
  4. Maintain a clean and organized sales floor, ensuring all products are properly displayed and stocked.
  5. Process transactions accurately and efficiently using the Point of Sale system.
  6. Build and maintain relationships with customers to ensure a positive and personalized shopping experience.
  7. Proactively seek out and resolve any customer concerns or complaints.
  8. Continuously learn about J.Crew's brand and values to effectively communicate them to customers.
  9. Collaborate with team members to ensure a cohesive and positive work environment.
  10. Stay up-to-date on all J.Crew policies and procedures to ensure compliance.
  11. Participate in visual merchandising and store operations tasks as needed.
  12. Meet and exceed personal and store sales targets.
  13. Attend training and development programs to enhance sales and customer service skills.
  14. Represent J.Crew in a professional manner at all times.
  15. Adhere to all safety and security protocols to protect company assets and customer information.
Where is this job?
This job is located at Palo Alto, CA, USA
Job Qualifications
  • Excellent Communication Skills: A Sales Associate At J.crew Should Possess Strong Communication Skills To Interact With Customers And Provide Exceptional Service.

  • Knowledge Of Fashion And Retail Industry: The Ideal Candidate Should Have A Good Understanding Of Current Fashion Trends And The Retail Industry In Order To Accurately Advise Customers On Products.

  • Customer Service Experience: Prior Experience In Customer Service Is Crucial For A Sales Associate At J.crew. This Will Ensure That They Are Able To Handle Customer Inquiries And Complaints Effectively.

  • Team Player: J.crew Values Collaboration And Teamwork. A Sales Associate Should Be Able To Work Well With Others And Contribute To The Overall Success Of The Team.

  • Sales Experience: While Not A Mandatory Requirement, Previous Sales Experience Is Preferred For A Sales Associate At J.crew. This Will Demonstrate The Candidate's Ability To Meet Sales Targets And Drive Revenue For The Company.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Adaptability

  • UPS

  • retail operations

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Associate in Palo Alto, CA, USA is $35,000 - $45,000 per year. However, this can vary depending on the specific company, industry, and level of experience of the individual. Some sales associates may also have the potential to earn commission or bonuses on top of their base salary.

Additional Information
J.Crew is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 19th, 2024
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About J.Crew

J.Crew Group, Inc., is an American multi-brand, multi-channel, specialty retailer. The company offers an assortment of women's, men's, and children's apparel and accessories, including swimwear, outerwear, lounge-wear, bags, sweaters, denim, dresses, suiting, jewelry, and shoes. As of August 2016, it operated more than 450 retail stores throughout the United States. The company conducts its business through retail, factory, crew cuts, Made well stores, catalogs, and online.

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