J.Crew

Sales Associate

J.Crew

Boston, MA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the world of J.Crew, where style meets quality and customer satisfaction is our top priority. We are currently seeking a passionate and driven individual to join our team as a Sales Associate. As a Sales Associate, you will have the opportunity to showcase your fashion expertise, build relationships with our valued clientele, and contribute to the overall success of our brand. If you have a love for fashion, a strong sales background, and a customer-centric mindset, we want to hear from you. Join our team and be a part of a company that values personal growth, collaboration, and of course, impeccable style.

  1. Greet and welcome customers to the store in a friendly and professional manner.
  2. Provide exceptional customer service by understanding and meeting the needs of each individual customer.
  3. Build and maintain strong relationships with customers to ensure repeat business and loyalty.
  4. Utilize strong fashion knowledge and expertise to assist customers in making purchasing decisions.
  5. Meet and exceed sales goals by actively promoting and selling products.
  6. Maintain a clean and organized sales floor, ensuring products are properly displayed and stocked.
  7. Process transactions accurately and efficiently while following company policies and procedures.
  8. Continuously learn and stay updated on product knowledge and promotions to provide accurate and up-to-date information to customers.
  9. Collaborate with team members to ensure a positive and cohesive work environment.
  10. Demonstrate a customer-centric mindset by resolving any customer concerns or complaints in a timely and satisfactory manner.
  11. Communicate effectively with management regarding customer feedback, product suggestions, and sales trends.
  12. Participate in store events and promotions to drive sales and enhance the customer experience.
  13. Adhere to company policies and procedures, including but not limited to, dress code, attendance, and punctuality.
  14. Continuously strive to meet and exceed personal and store sales targets.
  15. Embrace the company culture and values of personal growth, collaboration, and impeccable style.
Where is this job?
This job is located at Boston, MA, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills To Effectively Engage With Customers And Build Relationships.

  • Strong Sales Acumen And The Ability To Meet And Exceed Sales Goals.

  • Knowledge And Passion For Fashion And J.crew's Brand And Products.

  • Proven Experience In Providing Exceptional Customer Service And Creating A Positive Shopping Experience.

  • Ability To Work In A Fast-Paced, Team-Oriented Environment And Handle Multiple Tasks Effectively.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Teamwork

  • Problem-Solving

  • Upselling

  • Visual Displays

  • Sales Techniques

  • Product Styling

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Sales Associate in Boston, MA, USA is between $25,000 and $45,000 per year. However, this can vary depending on factors such as the specific company, the individual's experience and skills, and the type of sales being done (e.g. retail, real estate, etc.). Some sales associates in Boston may earn higher salaries, especially if they have a strong track record of sales success and/or work for a high-end or high-paying company. It is also important to note that sales associates often have the potential to earn commission on top of their base salary, which can significantly increase their overall income.

Additional Information
J.Crew is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 19th, 2024
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About J.Crew

J.Crew Group, Inc., is an American multi-brand, multi-channel, specialty retailer. The company offers an assortment of women's, men's, and children's apparel and accessories, including swimwear, outerwear, lounge-wear, bags, sweaters, denim, dresses, suiting, jewelry, and shoes. As of August 2016, it operated more than 450 retail stores throughout the United States. The company conducts its business through retail, factory, crew cuts, Made well stores, catalogs, and online.

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