J.Crew

Loss Prevention Representative

J.Crew

New York, NY, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

As a Loss Prevention Representative at J.Crew, you will be responsible for maintaining the safety and security of our customers, staff, and merchandise. In order to be successful in this role, you must have an eye for detail, excellent communication skills, and a passion for protecting our customers and their belongings. You should also be able to think quickly and react appropriately in the event of a security breach. If you possess these qualities and are dedicated to providing a safe and secure shopping environment, then this role could be the perfect fit for you.

  1. Monitor the store for suspicious behavior or criminal activity.
  2. Maintain an organized store environment and ensure the adherence of safety and security protocols.
  3. Investigate and report any security breaches to the appropriate personnel.
  4. Respond to customer inquiries and complaints in a timely and professional manner.
  5. Proactively educate staff and customers on safety and security protocols.
  6. Respond to emergency situations in a calm and efficient manner.
  7. Conduct regular inspections of the store to ensure that all security protocols are being followed.
  8. Develop and implement security strategies to protect J.Crew's customers, staff, and merchandise.
  9. Monitor and review store surveillance footage to identify any potential security threats.
  10. Utilize the latest tools and technology to identify and deter any security threats.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Ability To Work In A Fast-Paced Environment

  • Strong Attention To Detail

  • Ability To Stand For Extended Periods Of Time

  • Ability To Operate Basic Security Equipment

  • Ability To Maintain A Professional Demeanor

  • Ability To Interact With Customers In A Friendly And Helpful Manner

  • Knowledge Of Loss Prevention And Security Procedures

Required Skills
  • Reporting

  • Documenting

  • Recording

  • Coordinating

  • Observing

  • communicating

  • Analyzing

  • Investigating

  • Interacting

  • Patrolling

  • Interrogating

  • De-Escalating

  • Confronting

  • Detaining

  • Apprehending

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Loss Prevention Representative in New York, NY, USA is between $32,896 and $60,721 per year. This range can vary based on experience and qualifications.

Additional Information
J.Crew is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 1st, 2023
Apply BeforeJune 21st, 2025
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About J.Crew

J.Crew Group, Inc., is an American multi-brand, multi-channel, specialty retailer. The company offers an assortment of women's, men's, and children's apparel and accessories, including swimwear, outerwear, lounge-wear, bags, sweaters, denim, dresses, suiting, jewelry, and shoes. As of August 2016, it operated more than 450 retail stores throughout the United States. The company conducts its business through retail, factory, crew cuts, Made well stores, catalogs, and online.

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