J.Crew

Associate Manager

J.Crew

Santa Monica, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to J.Crew, where timeless style meets modern fashion. We are seeking a dynamic and driven individual to join our team as an Associate Manager. As an Associate Manager, you will have the opportunity to lead and inspire a team while delivering exceptional customer experiences. We are looking for someone who is passionate about our brand, has a keen eye for fashion, and thrives in a fast-paced retail environment. If you have strong leadership skills, a customer-centric mindset, and a knack for problem-solving, we want to hear from you. Join our J.Crew family and be a part of a company that values creativity, collaboration, and growth.

  1. Lead and manage a team of retail associates to ensure excellent customer service and achieve sales goals.
  2. Train and develop team members to uphold the J.Crew brand standards and provide exceptional customer experiences.
  3. Monitor and analyze sales data to identify opportunities for growth and improvement.
  4. Create and implement effective strategies to drive sales and meet performance targets.
  5. Foster a positive and collaborative work environment that promotes teamwork and motivation.
  6. Maintain strong knowledge of current fashion trends and J.Crew products to provide style advice and recommendations to customers.
  7. Develop and maintain relationships with customers to create a loyal customer base.
  8. Ensure store operations run smoothly and efficiently, including inventory management, visual merchandising, and adherence to company policies and procedures.
  9. Communicate effectively with upper management and provide regular updates on store performance and team development.
  10. Handle and resolve customer complaints and issues in a professional and timely manner.
  11. Assist in recruiting and hiring new team members to maintain a strong and diverse workforce.
  12. Uphold and enforce company policies and procedures to maintain a safe and inclusive work environment.
  13. Continuously seek opportunities for personal and professional growth and development within the company.
  14. Act as a role model for the team by demonstrating exceptional leadership, customer service, and problem-solving skills.
Where is this job?
This job is located at Santa Monica, CA, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills.

  • Bachelor's Degree In Business Administration, Retail Management, Or Related Field.

  • Minimum Of 2 Years Of Experience In Retail Management Or Related Field.

  • Strong Leadership Skills And Ability To Motivate And Develop A Team.

  • Knowledge Of Fashion Trends And Previous Experience In The Fashion Industry Is Preferred.

Required Skills
  • Budgeting

  • Inventory Management

  • Communication

  • Time Management

  • Team Management

  • Product knowledge

  • Leadership

  • customer service

  • Sales forecasting

  • Visual merchandising

  • Problem-Solving

  • Marketing Strategies

Soft Skills
  • Communication

  • Conflict Resolution

  • Decision Making

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Associate Manager in Santa Monica, CA, USA is between $45,000 and $75,000 per year. However, this can vary depending on factors such as the specific industry, company, and level of experience of the individual. Additionally, factors such as bonuses, benefits, and commissions can also impact the overall salary range.

Additional Information
J.Crew is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 20th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About J.Crew

J.Crew Group, Inc., is an American multi-brand, multi-channel, specialty retailer. The company offers an assortment of women's, men's, and children's apparel and accessories, including swimwear, outerwear, lounge-wear, bags, sweaters, denim, dresses, suiting, jewelry, and shoes. As of August 2016, it operated more than 450 retail stores throughout the United States. The company conducts its business through retail, factory, crew cuts, Made well stores, catalogs, and online.

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