Welcome to J.Crew, where classic style meets modern trends. We are currently seeking a highly motivated and knowledgeable Assistant Manager to join our team. As the Assistant Manager, you will play a vital role in supporting the store manager and leading a team of dedicated associates. Our ideal candidate is a fashion-forward individual with a passion for customer service and a drive for success. If you have a strong understanding of retail operations and thrive in a fast-paced environment, we want to hear from you!
- Assist the store manager in daily operations, including opening and closing procedures, inventory management, and visual merchandising.
- Train and develop a team of associates on product knowledge, customer service skills, and company policies and procedures.
- Provide exceptional customer service by creating a welcoming and engaging shopping experience for all customers.
- Monitor and analyze sales performance, identify areas for improvement, and implement strategies to drive sales and meet company goals.
- Ensure compliance with company standards and policies, including but not limited to visual merchandising, inventory control, and customer service.
- Collaborate with the store manager to create and execute sales promotions, events, and strategies to increase store traffic and drive sales.
- Assist in recruiting, hiring, and onboarding new team members to ensure a high-performing and diverse team.
- Handle customer inquiries, complaints, and returns in a professional and timely manner.
- Maintain a clean and organized store environment, including restocking merchandise, processing shipments, and completing visual displays.
- Stay updated on industry trends, competitors, and customer preferences to make informed business decisions.
Previous Retail Management Experience: A Strong Candidate For The Assistant Manager Role At J.crew Will Have Previous Experience In A Retail Management Position, Ideally Within The Fashion Industry. This Experience Should Include Managing A Team, Achieving Sales Goals, And Overseeing Store Operations.
Excellent Leadership Skills: As An Assistant Manager, You Will Be Responsible For Leading And Developing A Team Of Sales Associates. This Requires Strong Leadership Skills, Including The Ability To Motivate And Coach Team Members, Resolve Conflicts, And Make Effective Decisions.
Strong Customer Service Skills: J.crew Prides Itself On Providing Exceptional Customer Service, And The Assistant Manager Should Embody This Value. The Ideal Candidate Will Have Excellent Communication Skills, A Friendly And Approachable Demeanor, And The Ability To Handle Customer Inquiries And Complaints With Professionalism.
Knowledge Of Fashion And Trends: J.crew Is A Fashion-Forward Brand, And The Assistant Manager Should Have A Strong Understanding Of Current Fashion Trends And Styles. This Knowledge Will Allow Them To Provide Styling Advice To Customers And Assist With Merchandising Decisions.
Organizational And Time Management Skills: The Assistant Manager Will Have A Wide Range Of Responsibilities, From Managing The Store Schedule To Overseeing Inventory And Sales Reports. Strong Organizational And Time Management Skills Are Essential For Keeping The Store Running Smoothly And Efficiently.
Communication
Time Management
Product knowledge
Organizational Skills
Inventory Control
customer service
Visual merchandising
Team Leadership
Sales management
staff training
Problem-Solving
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Assistant Manager in Lafayette, CA, USA is $40,000 to $60,000 per year. This can vary based on factors such as the industry, company size, and experience level of the individual. Ultimately, the specific salary for an Assistant Manager in Lafayette will depend on the specific job responsibilities and the negotiation skills of the candidate.
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J.Crew Group, Inc., is an American multi-brand, multi-channel, specialty retailer. The company offers an assortment of women's, men's, and children's apparel and accessories, including swimwear, outerwear, lounge-wear, bags, sweaters, denim, dresses, suiting, jewelry, and shoes. As of August 2016, it operated more than 450 retail stores throughout the United States. The company conducts its business through retail, factory, crew cuts, Made well stores, catalogs, and online.
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