Senior Client Advisor

At IWC Schaffhausen, our Senior Client Advisors are the face of our business. We are looking for a passionate and highly experienced professional to join our team in providing our customers with exceptional service and advice. This is a unique opportunity for an individual with extensive client advisory experience to join a renowned Swiss luxury watch brand. The successful candidate will have an unwavering commitment to customer satisfaction, excellent interpersonal and communication skills, and a deep knowledge of the luxury watch market. Our ideal candidate will have a strong background in retail management, sales, and customer service, as well as a keen eye for detail and a passion for luxury watchmaking. If you have the required qualifications and believe you have the dedication and enthusiasm to join our team, we would love to hear from you.

Responsibilities:

1. Provide exceptional customer service and advice to clients
2. Develop and maintain strong relationships with clients
3. Leverage existing knowledge of the luxury watch market to provide informed advice
4. Ensure customer satisfaction through quality customer service
5. Manage retail sales, customer service, and client communication
6. Monitor customer feedback and ensure satisfaction with the brand
7. Utilize strong interpersonal and communication skills to resolve customer issues
8. Utilize a keen eye for detail to ensure accuracy in customer orders
9. Ensure that the highest standards of customer service are maintained
10. Maintain up-to-date knowledge of luxury watch products and services

According to JobzMall, the average salary range for a Senior Client Advisor in San Francisco, CA, USA is $68,000 - $104,000 per year. This range varies depending on experience and qualifications.

IWC International Watch Co. AG, also known as IWC Schaffhausen, is a Swiss luxury watch manufacturer located in Schaffhausen, Switzerland. Originally founded in Switzerland by American watchmaker Florentine Ariosto Jones in 1868, the company was transferred to the Rauschenbach family in 1880 after bankruptcy and has been a subsidiary of the Swiss Richemont Group since 2000. IWC is best known for its luxury pilot/aviation watches and for being a pioneer in the use of ceramic and titanium in watchmaking. In 2018 IWC was recognized by the WWF for its environmental efforts and received an "Ambitious" rating; placing first amongst fifteen other Swiss watchmakers.