UX/UI Digital Experience Analyst

Are you a passionate and detail-oriented individual with a strong understanding of user experience and interface design? Are you ready to take on an exciting role at a leading information management company? If so, Iron Mountain has a great opportunity for you as a UX/UI Digital Experience Analyst.In this role, you will be responsible for analyzing and optimizing the digital experience for our customers, ensuring that their interactions with our products and services are seamless and user-friendly. You will work closely with cross-functional teams to identify areas for improvement and implement solutions that enhance the overall user experience.To excel in this role, you should have a deep understanding of UX/UI principles and best practices, as well as experience with user research, wireframing, and prototyping. You should also possess excellent communication and collaboration skills, as you will be working closely with various teams and stakeholders.Join our dynamic team at Iron Mountain and make a meaningful impact on the digital experience of our customers.

1. Conduct user research to understand customer needs and preferences.
2. Collaborate with cross-functional teams to identify areas for improvement in the digital experience.
3. Develop wireframes and prototypes to visualize and test new design ideas.
4. Analyze user feedback and data to identify pain points and opportunities for enhancement.
5. Create and maintain a user-centric design approach, incorporating UX/UI best practices and industry standards.
6. Work closely with development teams to ensure designs are implemented accurately and efficiently.
7. Conduct usability testing and gather feedback to inform design decisions.
8. Collaborate with marketing and product teams to align digital experience with overall brand strategy.
9. Monitor and track key performance metrics to measure the success of design changes and optimizations.
10. Stay up-to-date with industry trends and advancements in UX/UI design and make recommendations for improvement.
11. Communicate and present design ideas, concepts, and solutions to stakeholders at all levels of the organization.
12. Ensure consistency and cohesiveness across all digital touchpoints, including web, mobile, and other digital platforms.
13. Continuously monitor and improve the user journey and experience, identifying and addressing pain points and barriers.
14. Act as a subject matter expert on UX/UI design principles and best practices within the organization.
15. Foster a culture of user-centric design thinking and continuous improvement within the company.

According to JobzMall, the average salary range for a UX/UI Digital Experience Analyst in Boston, MA, USA is $80,000-$110,000 per year. This range may vary depending on factors such as experience, qualifications, and the specific company or industry.

Iron Mountain Inc. is an American enterprise information management services company founded in 1951 and headquartered in Boston, Massachusetts. Its records management, information destruction, and data backup and recovery services are supplied to more than 220,000 customers throughout North America, Europe, Latin America, Africa, and Asia.