Record Centre Specialist

Iron Mountain is looking for a Record Centre Specialist to join our team. Our ideal candidate is an organized, customer-focused individual with excellent communication and problem-solving skills. This individual will be responsible for providing exceptional service to our clients, ranging from individual customers to large enterprises.The successful candidate must have a high school diploma or equivalent, along with a valid driver’s license and good driving record. Experience in a customer service and/or administrative role is preferred. The ability to lift up to 50 lbs. and climb ladders is also required.The Record Centre Specialist at Iron Mountain will be responsible for creating a positive customer experience, handling orders, and providing product and service information. This individual must be comfortable working in a fast-paced environment and able to multi-task effectively. This is an excellent opportunity to join a leader in the information management industry.

Responsibilities:

1. Greet and assist customers in a professional and friendly manner
2. Follow up on customer inquiries and orders
3. Receive and process customer orders
4. Prepare orders for delivery or pick up
5. Provide product and service information to customers
6. Communicate customer feedback to the team
7. Maintain accurate records of customer interactions
8. Maintain a clean and organized work environment
9. Follow all safety protocols when lifting and climbing ladders
10. Handle customer complaints and resolve issues in a timely manner

According to JobzMall, the average salary range for a Record Centre Specialist in London, UK is £28,000 to £35,000 per annum. This range is based on the average salaries reported by individuals with this job title on JobzMall.

Iron Mountain Inc. is an American enterprise information management services company founded in 1951 and headquartered in Boston, Massachusetts. Its records management, information destruction, and data backup and recovery services are supplied to more than 220,000 customers throughout North America, Europe, Latin America, Africa, and Asia.