Intuitive Surgical

Sr. Business Systems Analyst ( eQMS / Veeva/ Trackwise )

Intuitive Surgical

Sunnyvale, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At Intuitive Surgical, we are revolutionizing the healthcare industry through our innovative surgical systems. We are seeking a highly skilled and experienced Sr. Business Systems Analyst to join our team and play a critical role in optimizing our electronic Quality Management System (eQMS) and Veeva/Trackwise platforms. As a key member of our organization, you will have the opportunity to make a significant impact on our business processes and systems, ensuring the highest level of quality and compliance. If you are a driven and detail-oriented professional with a strong background in eQMS and Veeva/Trackwise, we encourage you to apply for this exciting opportunity.

  1. Lead the optimization of the electronic Quality Management System (eQMS) and Veeva/Trackwise platforms to ensure the highest level of quality and compliance.
  2. Collaborate with cross-functional teams to gather requirements, identify gaps, and develop solutions to improve business processes and systems.
  3. Conduct system audits and gap assessments to identify areas for improvement and implement changes accordingly.
  4. Serve as the subject matter expert for eQMS and Veeva/Trackwise, providing guidance and support to end-users and stakeholders.
  5. Develop and maintain system documentation, including user guides, training materials, and standard operating procedures.
  6. Continuously monitor and analyze system performance and recommend enhancements or modifications to improve efficiency and effectiveness.
  7. Actively participate in system upgrades and implementations, ensuring a smooth transition and minimal disruption to business operations.
  8. Troubleshoot system issues and provide timely resolution to minimize downtime.
  9. Stay current with industry trends and best practices in eQMS and Veeva/Trackwise to identify opportunities for optimization and innovation.
  10. Mentor and train junior team members on eQMS and Veeva/Trackwise best practices and processes.
  11. Collaborate with external vendors and partners to ensure seamless integration of systems and processes.
  12. Communicate project updates and status reports to stakeholders, highlighting key achievements, challenges, and recommendations.
  13. Adhere to company policies and procedures, as well as regulatory requirements, to maintain a compliant and audit-ready eQMS and Veeva/Trackwise system.
Where is this job?
This job is located at Sunnyvale, CA, USA
Job Qualifications
  • Extensive Experience With Eqms, Veeva, And Trackwise: The Ideal Candidate For The Sr. Business Systems Analyst Role At Intuitive Surgical Should Have A Deep Understanding And Hands-On Experience With Eqms, Veeva, And Trackwise Software. This Includes A Strong Understanding Of The Functionality, Configuration, And Integration Capabilities Of These Systems.

  • Strong Analytical And Problem-Solving Skills: The Sr. Business Systems Analyst Will Be Responsible For Identifying And Analyzing Complex Business Problems And Providing Effective Solutions Using Eqms, Veeva, And Trackwise. Therefore, The Candidate Should Have Excellent Analytical And Problem-Solving Skills To Be Able To Quickly Identify Issues And Provide Effective Solutions.

  • Project Management Experience: Intuitive Surgical Is A Fast-Paced And Dynamic Company That Constantly Works On Implementing New Processes And Technologies. The Sr. Business Systems Analyst Will Be Involved In Various Projects, Including System Upgrades, Implementations, And Enhancements. Therefore, The Candidate Should Have Proven Project Management Experience To Handle Multiple Projects Simultaneously And Deliver Them On Time And Within Budget.

  • Strong Communication And Interpersonal Skills: As A Senior-Level Role, The Sr. Business Systems Analyst Will Work Closely With Cross-Functional Teams, Including Business Stakeholders, It Teams, And External Partners. The Candidate Should Have Excellent Communication And Interpersonal Skills To Effectively Collaborate And Communicate With Different Teams And Stakeholders.

  • Knowledge Of Medical Device Industry Regulations: Intuitive Surgical Is A Leading Medical Device Company, And The Eqms, Veeva, And Trackwise Systems Are Crucial For Maintaining Compliance With Industry Regulations. The Ideal Candidate Should Have A Strong Understanding Of Medical Device Industry Regulations, Such As Fda Regulations And Iso Standards, To Ensure The Systems Are Implemented And Maintained In Accordance With These Regulations.

Required Skills
  • Business Analysis

  • Change Management

  • Process Improvement

  • Project Management

  • Data Analysis

  • User Acceptance Testing

  • Quality Management

  • Technical Writing

  • Requirements Gathering

  • Stakeholder management

  • System integration

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sr. Business Systems Analyst ( eQMS / Veeva/ Trackwise ) in Sunnyvale, CA, USA is between $130,000 and $150,000 per year. This can vary depending on factors such as years of experience, specific skills and qualifications, the size and industry of the company, and location within Sunnyvale. Additional benefits and bonuses may also be included in the overall compensation package.

Additional Information
Intuitive Surgical is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 11th, 2025
Apply BeforeJuly 8th, 2026
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About Intuitive Surgical

Intuitive Surgical Inc. is an American corporation that develops, manufactures and markets robotic products designed to improve clinical outcomes of patients through minimally invasive surgery, most notably with the da Vinci Surgical System.

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