Operations Center Engineer

"Are you a skilled problem solver with a passion for technology? Do you thrive in a fast-paced and dynamic work environment? If so, Intel has an exciting opportunity for you as an Operations Center Engineer. We are seeking a highly motivated individual to join our team and play a critical role in ensuring the smooth operation of our global network infrastructure. As an Operations Center Engineer, you will have the opportunity to work with cutting-edge technology and collaborate with talented professionals to provide efficient and effective solutions for our customers. If you have a strong technical background, excellent communication skills, and a drive for continuous improvement, we want to hear from you!"

1. Monitor and maintain the global network infrastructure to ensure smooth and efficient operations.
2. Troubleshoot and resolve complex technical issues and incidents in a timely manner.
3. Collaborate with cross-functional teams to develop and implement effective solutions.
4. Proactively identify potential problems and provide recommendations for improvement.
5. Communicate with customers and internal teams to provide updates and status reports on network operations.
6. Create and maintain documentation for network systems and processes.
7. Stay updated on emerging technologies and industry trends to continuously improve network operations.
8. Participate in on-call rotation and respond to critical incidents as needed.
9. Analyze and report on network performance metrics to identify areas for improvement.
10. Conduct regular system audits to ensure compliance with company standards and policies.
11. Train and mentor junior team members to develop their technical skills.
12. Adhere to established processes and procedures for incident management, change management, and problem resolution.
13. Collaborate with vendors and service providers to troubleshoot and resolve issues.
14. Participate in project planning and implementation to support the growth and scalability of the network infrastructure.
15. Maintain a high level of professionalism and customer service while interacting with internal and external stakeholders.

According to JobzMall, the average salary range for a Operations Center Engineer in Albuquerque, NM, USA is between $63,000-$92,000 per year. This may vary depending on factors such as experience, education, and industry.

Intel Corp. engages in the design, manufacture, and sale of computer products and technologies. It delivers computer, networking, and communications platforms. It operates its business through the following segments: Client Computing Group, Data Center Group, Internet of Things Group, Non-Volatile Memory Solutions Group, Intel Security Group, and Programmable Solutions.