IT Support Technician

Welcome to Intel, the leading innovative technology company in the world. We are seeking a highly skilled IT Support Technician to join our dynamic team. As an IT Support Technician at Intel, you will play a vital role in ensuring the smooth functioning of our company's technology infrastructure. You will have the opportunity to work with cutting-edge technology and collaborate with a diverse team of experts in the field. We are looking for a self-motivated individual with a strong passion for problem-solving and a keen eye for detail. If you possess excellent technical skills and thrive in a fast-paced environment, we welcome you to apply for this exciting opportunity.

1. Provide technical support to all employees by troubleshooting and resolving hardware, software, and network issues in a timely and efficient manner.
2. Install and configure computer systems, applications, and peripherals for new employees, ensuring they have the necessary tools to perform their job duties.
3. Maintain and update the company's technology infrastructure, including servers, workstations, and network devices.
4. Collaborate with cross-functional teams to identify and implement process improvements for better efficiency and productivity.
5. Monitor system performance and troubleshoot any issues that may arise, including network outages, software crashes, and hardware failures.
6. Create and maintain documentation for IT processes and procedures, ensuring they are up-to-date and easy to understand.
7. Manage user accounts and permissions, ensuring data security and access control.
8. Stay up-to-date with the latest technology trends and advancements, and make recommendations for improvements or upgrades to the company's current systems and processes.
9. Conduct regular audits to ensure compliance with company policies and procedures related to technology usage.
10. Provide training and assistance to employees on technology-related topics, including software applications, cybersecurity practices, and data protection.
11. Prioritize and manage multiple tasks in a fast-paced environment, consistently meeting deadlines and delivering high-quality work.
12. Communicate effectively with team members and stakeholders to provide updates, gather feedback, and address any concerns or issues related to IT support.
13. Maintain a high level of professionalism and confidentiality when handling sensitive information or dealing with technical challenges.
14. Collaborate with external vendors and service providers to resolve complex technical issues and ensure smooth operations of the company's technology infrastructure.

According to JobzMall, the average salary range for a IT Support Technician in San José Province, San José, Costa Rica is between $20,000 and $35,000 per year. However, this can vary depending on the specific company, experience level, and location within the province. Some IT Support Technicians may also receive additional benefits such as bonuses or health insurance. It is important to research the specific company and job listing for more accurate salary information.

Intel Corp. engages in the design, manufacture, and sale of computer products and technologies. It delivers computer, networking, and communications platforms. It operates its business through the following segments: Client Computing Group, Data Center Group, Internet of Things Group, Non-Volatile Memory Solutions Group, Intel Security Group, and Programmable Solutions.