Intel

Applications Support Engineer

Intel

Hsinchu, North District, Hsinchu City, Taiwan
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a tech-savvy problem solver with a passion for innovation? Do you thrive in a fast-paced, collaborative environment? If so, Intel is looking for an Applications Support Engineer to join our dynamic team. As an Applications Support Engineer, you will play a crucial role in ensuring the smooth functioning of our applications and providing technical support to our clients. We are seeking a highly skilled professional with a strong understanding of software development, troubleshooting, and customer service. If you are ready to take on new challenges and make a significant impact in the world of technology, we want to hear from you!

  1. Provide technical support to clients for various applications and software developed by Intel.
  2. Troubleshoot and resolve application-related issues in a timely and efficient manner.
  3. Collaborate with cross-functional teams to identify and implement solutions for complex technical problems.
  4. Act as a subject matter expert for the applications and provide guidance and training to other team members.
  5. Stay updated with the latest technologies and trends in the industry to continuously improve the applications.
  6. Communicate effectively with clients to understand their needs and provide appropriate solutions.
  7. Conduct regular maintenance and updates of applications to ensure their smooth functioning.
  8. Analyze and report on application performance and make recommendations for improvement.
  9. Participate in the development and testing of new applications and features.
  10. Provide excellent customer service and maintain strong relationships with clients.
  11. Document and maintain technical processes, procedures, and troubleshooting steps.
  12. Proactively identify potential issues and provide proactive solutions to prevent downtime.
  13. Prioritize and manage multiple tasks and projects simultaneously in a fast-paced environment.
  14. Collaborate with product management and development teams to provide feedback and suggestions for improvements.
  15. Adhere to company and industry standards and best practices for application support.
Where is this job?
This job is located at Hsinchu, North District, Hsinchu City, Taiwan
Job Qualifications
  • Bachelor's Degree In Computer Science, Information Technology, Or A Related Field.

  • Minimum Of 3 Years Experience In Technical Support Or Application Engineering.

  • Strong Knowledge Of Operating Systems, Such As Linux And Windows.

  • Experience With Programming Languages, Such As Java, C++, Or Python.

  • Excellent Troubleshooting And Problem-Solving Skills, With The Ability To Address Complex Issues And Provide Efficient Solutions.

Required Skills
  • Virtualization

  • Database Management

  • Scripting

  • Automation

  • Cloud Computing

  • Performance testing

  • Network configuration

  • Security protocols

  • Software Installation

  • System Monitoring

  • Technical Troubleshooting

  • Server Maintenance

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Applications Support Engineer in Hsinchu, North District, Hsinchu City, Taiwan is NT$600,000 to NT$900,000 per year. This equates to approximately $19,000 to $28,500 USD per year. Salaries may vary depending on the specific company, experience level, and skills of the individual.

Additional Information
Intel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 16th, 2025
Apply BeforeSeptember 18th, 2025
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About Intel

Intel Corp. engages in the design, manufacture, and sale of computer products and technologies. It delivers computer, networking, and communications platforms. It operates its business through the following segments: Client Computing Group, Data Center Group, Internet of Things Group, Non-Volatile Memory Solutions Group, Intel Security Group, and Programmable Solutions.

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