Insight Enterprises

Windows Server Platforms Customer Engineer

Insight Enterprises

Houston, TX, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At Insight Enterprises, we strive to provide innovative solutions to our customers' technology challenges and we are seeking a Windows Server Platforms Customer Engineer to join our team. This is an exciting opportunity for a customer-oriented professional to provide support and guidance to our clients. The successful candidate must have a passion for technology and excellent problem-solving skills. You must have a thorough understanding of Windows Server Platforms, including installation, configuration, and troubleshooting. You must have strong communication and client-facing skills and be comfortable working in a dynamic, fast-paced environment.We value a customer-focused approach and the ability to work collaboratively with our customers and internal team members. If you are someone who is committed to providing excellent customer service and a superior customer experience, then this is the role for you!

Responsibilities:

  1. Provide technical support and guidance to customers regarding Windows Server Platforms.
  2. Install, configure, and troubleshoot Windows Server Platforms.
  3. Maintain a thorough understanding of Windows Server Platforms.
  4. Respond to customer inquiries in a timely and professional manner.
  5. Develop and maintain strong customer relationships through excellent customer service.
  6. Work collaboratively with internal team members.
  7. Identify and recommend innovative solutions to customer challenges and problems.
  8. Remain current on industry trends and technologies.
  9. Monitor and analyze customer feedback to ensure customer satisfaction.
Where is this job?
This job is located at Houston, TX, USA
Job Qualifications
  • Excellent Communication Skills

  • Networking Experience

  • Ability To Troubleshoot And Resolve Technical Issues

  • Knowledge Of Windows Server Platforms

  • Microsoft Certified Systems Engineer (Mcse)

  • Microsoft Certified Solutions Expert (Mcse)

  • Microsoft Certified Solutions Associate (Mcsa)

  • Microsoft Certified Solutions Developer (Mcsd)

Required Skills
  • Virtualization

  • Networking

  • Troubleshooting

  • Active Directory

  • Storage

  • Hyper-V

  • PowerShell

  • Windows Server

  • Licensing

  • Disaster recovery

  • System Monitoring

  • Server administration

  • System security

  • Backups

  • High Availability

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Windows Server Platforms Customer Engineer in Houston, TX, USA is $72,000 to $105,000 per year. This range is based on salaries reported by employers to Indeed.com. Salaries may vary depending on experience, qualifications, and other factors.

Additional Information
Insight Enterprises is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 10th, 2023
Apply BeforeJuly 20th, 2025
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About Insight Enterprises

Insight Enterprises Inc. is an Arizona-based publicly traded global technology company that focuses on business-to-business and information technology capabilities for enterprises.

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