
IT Data Analyst Sr (Service Desk Reporting and PowerBI)
At Insight Enterprises, we are seeking an experienced and highly skilled IT Data Analyst Sr to join our team. In this role, you will be responsible for providing service desk reporting and utilizing PowerBI to analyze and interpret data to help drive business decisions. We are looking for a self-motivated and detail-oriented individual who is passionate about data and has a strong background in IT. If you are a problem-solver with excellent communication and analytical skills, we want to hear from you!
- Analyze and interpret data using PowerBI to provide valuable insights and support business decisions.
- Create and maintain service desk reports to track performance metrics and identify areas for improvement.
- Collaborate with various teams to gather and understand business requirements for data analysis.
- Develop and implement data visualizations and dashboards to effectively communicate key findings.
- Identify trends and patterns in data to identify potential issues and recommend solutions.
- Continuously monitor data integrity and accuracy, troubleshoot and resolve any issues.
- Stay updated with industry trends and best practices in data analysis and reporting.
- Communicate complex data findings and technical concepts in a clear and concise manner to stakeholders.
- Work independently and as part of a team to meet project deadlines and deliver high-quality results.
- Collaborate with other IT professionals to identify opportunities for process improvement and automation.
- Adhere to company policies and procedures, and maintain confidentiality of sensitive data.
- Maintain strong attention to detail and ensure accuracy in all data analysis and reporting.
- Assist with training and mentoring junior data analysts and provide guidance on data analysis best practices.
- Continuously identify and implement opportunities to optimize data analysis processes and workflows.
- Prioritize and manage multiple projects and tasks effectively to meet deadlines.
Bachelor's Degree In Computer Science, Information Technology, Or Related Field.
Minimum Of 5 Years Experience In Data Analysis And Reporting, Preferably In A Service Desk Or It Environment.
Advanced Knowledge Of Powerbi And Other Data Visualization Tools.
Strong Analytical Skills With The Ability To Translate Complex Data Into Meaningful Insights And Recommendations.
Excellent Communication And Collaboration Skills, With The Ability To Present Technical Information To Non-Technical Stakeholders.
Sql
Data Analysis
Communication
Excel
PowerBI
Technical Writing
Reporting
Automation
Data Mining
Dashboarding
Visualization
Service desk
Problem-Solving
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a IT Data Analyst Sr (Service Desk Reporting and PowerBI) in Pasig, Metro Manila, Philippines is approximately PHP 50,000 to PHP 70,000 per month. However, this may vary depending on the specific company, location, and level of experience. Some companies may offer higher salaries for this position, while others may offer lower salaries. It is important to research the specific company and negotiate your salary based on your qualifications and experience.
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Insight Enterprises Inc. is an Arizona-based publicly traded global technology company that focuses on business-to-business and information technology capabilities for enterprises.

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