We are looking for an experienced Workforce Management Support Analyst to join our team at IBM. This role will be critical in helping us improve the efficiency and accuracy of our workforce management processes. The successful candidate will have an eye for detail, excellent problem solving skills, and the ability to effectively communicate with others.To be successful in this role, the ideal candidate will have a degree in Business Administration, Human Resources, or a related field, with at least 2 years of experience in a workforce management role. You should be a highly organized individual who can think on their feet and develop creative solutions to problems.You should be familiar with workforce management software, database management, and data analysis. You should also have excellent communication skills and the ability to handle multiple tasks and deadlines. Finally, you should have a commitment to excellent customer service and a passion for helping others succeed. If this sounds like you, we’d love to hear from you!
Responsibilites:
- Analyze and develop innovative solutions for workforce management processes.
- Monitor and maintain the accuracy of workforce management data.
- Utilize workforce management software, database management, and data analysis to improve processes.
- Provide excellent customer service and support to internal and external stakeholders.
- Create and maintain effective communication channels with team members.
- Develop and implement strategies to improve workforce management processes.
- Ensure deadlines are met and tasks are completed in a timely manner.
- Perform miscellaneous duties as needed or requested.
Analytical And Problem Solving Skills
Strong Customer Service And Communication Skills
Knowledge Of Workforce Management Principles
Familiarity With Ibm Systems And Applications
Experience With The Ibm Hr System
Proficiency In Ms Office
Flexibility And Multitasking Abilities
Ability To Effectively Manage Time
Process Improvement
Training
Troubleshooting
Data Analysis
Communication
Scheduling
Forecasting
Conflict Resolution
Reporting
Analytics
Performance monitoring
Organization
Problem-Solving
System Administration
Timekeeping
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Workforce Management Support Analyst is $36,000 - $70,000 per year. This range is dependent on factors such as years of experience, the size of the company, and the level of responsibility within the role. The average salary for this role is approximately $52,000 per year.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
International Business Machines Corporation is an American multinational information technology company headquartered in Armonk, New York, with operations in over 170 countries.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started