IBM

Systems Services Representative

IBM
Los Angeles, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you an innovative, self-motivated, and tech-savvy individual looking to join a dynamic team at a world-renowned technology company? If so, we have the perfect job for you! IBM is seeking an enthusiastic Systems Services Representative to join our team and provide exemplary customer service through the installation, maintenance, and repair of our clients’ systems. This is a great opportunity to grow your technical skills and help our clients succeed in their business goals. The ideal candidate must have a strong knowledge of computer hardware and software, as well as excellent problem-solving skills. They should be highly organized and able to effectively manage time and tasks. The candidate should also be able to work independently and have strong interpersonal and communication skills. A college degree in computer science or a related field is preferred, but is not required. Additionally, experience in customer service and/or system support is a plus. If you have the experience and qualifications needed to excel in this role, please apply today!

Responsibilities: • Install, maintain, and repair computer systems for clients. • Troubleshoot technical issues and provide solutions. • Provide exceptional customer service to clients. • Manage time and tasks efficiently and effectively. • Remain up-to-date on emerging technologies and industry trends. • Follow all company policies and procedures related to system repairs. • Maintain accurate records of system installations and repairs. • Communicate clearly and effectively with clients and colleagues. • Work independently and collaboratively as needed.

Where is this job?
This job is located at Los Angeles, CA, USA
Job Qualifications

  • Excellent Communication Skills

  • Networking Experience

  • Technical Aptitude

  • Problem-Solving Ability

  • Customer-Oriented Mindset

  • Knowledge Of Ibm Systems

  • Familiarity With Hardware Components

  • Experience With Software Installation And Maintenance

Required Skills

  • Documentation

  • Research

  • Networking

  • Troubleshooting

  • Communication

  • Technical Support

  • Multitasking

  • customer service

  • Creativity

  • Collaboration

  • Analysis

  • Organization

  • Problem-Solving

  • Time-Management

  • System Maintenance

Soft Skills

  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • self-motivation

  • Critical thinking

  • Creative Thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Systems Services Representative in Los Angeles, CA, USA is between $41,835 and $64,943 per year. Salaries can vary depending on experience and qualifications.

Additional Information
IBM is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 10th, 2023
Apply BeforeJanuary 14th, 2026
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About IBM

International Business Machines Corporation is an American multinational information technology company headquartered in Armonk, New York, with operations in over 170 countries.

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