System Services Representative

This role is for an individual contributor responsible for on-site installation, maintenance and repair of IBM and multi-vendor systems and components, including hardware, networking products, software and operating systems. They will be responsible for X-Series through Z-Series, including Tape, Networking, and Storage. They are the primary technical interface to clients for the coordination of hardware and/or software support and delivery of operational services as required by the client. They advise clients of preventive maintenance, configuration, operation and environmental factors which may impact product performance or impair client’s IT operation. They may also perform services activities such as systems assurance, systems-level problem determination, discontinuance and relocation of IBM and non-IBM systems and products.

According to JobzMall, the average salary range for a System Services Representative in 75 Binney St, Cambridge, MA 02142, USA is $45,000 - $68,000. This salary range is based on the experience and qualifications of the individual System Services Representative.

International Business Machines Corporation is an American multinational information technology company headquartered in Armonk, New York, with operations in over 170 countries.