IBM

Salesforce Specialist | Industries + EPC

IBM

Baton Rouge, LA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you ready to take your Salesforce expertise to the next level? We are seeking a highly skilled and experienced Salesforce Specialist for our Industries + EPC team at IBM. As a key member of our team, you will play a crucial role in helping our clients in the industries and engineering, procurement, and construction (EPC) sector maximize their use of Salesforce to drive business growth and efficiency. We are looking for someone who is passionate about Salesforce and has a deep understanding of its capabilities in the context of industries and EPC. If you are a driven and collaborative individual with strong technical skills and a desire to make a significant impact, we want to hear from you. Join us at IBM and be a part of our dynamic and innovative team.

  1. Serve as the primary point of contact for Salesforce expertise within the Industries + EPC team at IBM.
  2. Collaborate with clients in the industries and EPC sector to understand their business needs and develop Salesforce solutions that meet their objectives.
  3. Utilize your deep understanding of Salesforce capabilities to provide expert guidance and recommendations to clients.
  4. Analyze and assess clients' existing Salesforce instances, identifying areas for improvement and optimization.
  5. Design and implement Salesforce solutions that align with industry best practices and meet clients' specific requirements.
  6. Train and educate clients on how to effectively use Salesforce to achieve their business goals.
  7. Stay up-to-date on the latest Salesforce updates, releases, and trends, and proactively share this knowledge with the team and clients.
  8. Work closely with cross-functional teams, including developers, project managers, and business analysts, to ensure seamless implementation and integration of Salesforce solutions.
  9. Identify and troubleshoot any technical issues or roadblocks, providing timely and effective solutions.
  10. Contribute to the development and improvement of internal processes and methodologies related to Salesforce implementation and best practices.
  11. Collaborate with sales and marketing teams to create and deliver compelling presentations and demos to potential clients.
  12. Serve as a mentor to less experienced Salesforce team members, providing guidance and support to help them enhance their skills and knowledge.
  13. Represent IBM and the Industries + EPC team at industry events, conferences, and networking opportunities to showcase our Salesforce expertise.
  14. Continuously strive to enhance your own technical skills and knowledge, staying updated on Salesforce certifications and training opportunities.
Where is this job?
This job is located at Baton Rouge, LA, USA
Job Qualifications
  • Salesforce Certification: A Salesforce Specialist Should Possess At Least One Salesforce Certification, Such As Salesforce Certified Administrator Or Salesforce Certified Sales/Service Cloud Consultant.

  • Experience With Industries And Epc: The Ideal Candidate Should Have Experience Working With Industries And Epc (Engineering, Procurement, And Construction) Companies, And Have A Deep Understanding Of Their Unique Business Processes And Requirements.

  • Technical Skills: A Salesforce Specialist Should Have A Strong Technical Background, With Experience In Customizing And Configuring Salesforce Using Tools Such As Apex, Visualforce, And Lightning Components. Knowledge Of Integration Tools, Such As Mulesoft, Is Also Desirable.

  • Communication And Collaboration Skills: As A Salesforce Specialist, The Candidate Will Be Required To Work With Different Teams, Including Business Stakeholders, Developers, And Project Managers. Strong Communication And Collaboration Skills Are Essential For Success In This Role.

  • Project Management Experience: Ibm Is A Large Organization, And The Salesforce Specialist Will Be Working On Projects With Multiple Stakeholders And Teams. The Candidate Should Have Experience In Project Management, Including Planning, Tracking, And Delivering Projects On Time And Within Budget.

Required Skills
  • Project Management

  • Data Analysis

  • Lead Generation

  • Technical Support

  • Campaign Management

  • Data Management

  • Workflow design

  • App Development

  • Process automation

  • Salesforce Administration

  • User Training

  • Report Creation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Salesforce Specialist | Industries + EPC in Baton Rouge, LA, USA is $70,000-$90,000 per year. However, salaries may vary depending on factors such as experience, qualifications, and the specific company or industry you are working in.

Additional Information
IBM is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesPortuguese
Job PostedMarch 14th, 2025
Apply BeforeMay 22nd, 2025
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About IBM

International Business Machines Corporation is an American multinational information technology company headquartered in Armonk, New York, with operations in over 170 countries.

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