IBM

Salesforce Specialist

IBM
Baton Rouge, LA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a tech-savvy individual with a passion for Salesforce? Do you thrive in a fast-paced and dynamic work environment? If so, we have an exciting opportunity for you as a Salesforce Specialist at IBM. In this role, you will be responsible for implementing and optimizing Salesforce solutions for our clients. We are seeking a highly knowledgeable and skilled professional who can effectively collaborate with cross-functional teams to deliver top-notch results. If you have a strong understanding of Salesforce products and possess excellent communication skills, we encourage you to apply for this role.

  1. Implement and optimize Salesforce solutions for clients.
  2. Collaborate with cross-functional teams to deliver high-quality results.
  3. Utilize strong understanding of Salesforce products to develop effective solutions.
  4. Stay up-to-date on the latest Salesforce updates and features.
  5. Communicate effectively with clients and team members to gather requirements and provide updates.
  6. Troubleshoot and resolve any technical issues that may arise during implementation.
  7. Provide training and support to clients on the use of Salesforce.
  8. Act as a subject matter expert for Salesforce within the company.
  9. Conduct research and recommend best practices for utilizing Salesforce.
  10. Assist in the development and maintenance of Salesforce documentation.
  11. Participate in the planning and execution of Salesforce projects.
  12. Ensure compliance with company and industry standards.
  13. Continuously evaluate and improve Salesforce processes and procedures.
  14. Collaborate with sales and marketing teams to identify opportunities for Salesforce utilization.
  15. Adhere to project timelines and budgets.
  16. Provide regular updates and reports on Salesforce performance and progress.
  17. Maintain a high level of professionalism and customer service in all interactions.
  18. Represent the company and Salesforce with integrity and expertise.
Where is this job?
This job is located at Baton Rouge, LA, USA
Job Qualifications

  • Proficiency In Salesforce Platform: The Ideal Candidate For A Salesforce Specialist Position At Ibm Should Have A Deep Understanding And Experience Working With The Salesforce Platform. This Includes Knowledge Of Salesforce Architecture, Data Models, And Customization Capabilities.

  • Salesforce Certifications: Ibm Values Candidates Who Have Obtained Relevant Salesforce Certifications, Such As Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, Or Salesforce Certified Sales/Service Cloud Consultant.

  • Technical Expertise: A Salesforce Specialist At Ibm Must Have Strong Technical Skills, Including Experience With Apex, Visualforce, And Lightning Components. Familiarity With Web Development Languages Such As Html, Css, And Javascript Is Also Preferred.

  • Business Acumen: The Role Of A Salesforce Specialist At Ibm Involves Working Closely With Both Technical And Non-Technical Stakeholders. Therefore, Candidates Should Possess A Strong Understanding Of Business Processes And Be Able To Translate Business Requirements Into Technical Solutions.

  • Communication And Collaboration Skills: As A Part Of A Larger Team, A Salesforce Specialist At Ibm Must Be Able To Effectively Communicate And Collaborate With Other Team Members To Deliver Successful Projects. Strong Interpersonal Skills And The Ability To Work In A Fast-Paced Environment Are Crucial For Success In This Role.

Required Skills

  • Project Management

  • Integration

  • Data Management

  • customer service

  • Data migration

  • Process automation

  • Salesforce Administration

  • Platform development

  • User Training

  • Crm Strategy

  • Customization

  • Reporting And Analytics

Soft Skills

  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Salesforce Specialist in Baton Rouge, LA, USA is between $50,000 to $80,000 per year. However, this may vary depending on the company, experience level, and specific job responsibilities. It is important to research and negotiate salary based on individual qualifications and the specific job offer.

Additional Information
IBM is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesPortuguese
Job PostedMarch 12th, 2025
Apply BeforeJune 21st, 2025
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International Business Machines Corporation is an American multinational information technology company headquartered in Armonk, New York, with operations in over 170 countries.

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