IBM

PROCESS DELIVERY SPECIALIST-PROCURE TO PAY

IBM
Bengaluru, Karnataka, India
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to the world of IBM! We are a globally recognized company that thrives on innovation and collaboration. Our mission is to provide cutting-edge solutions to our clients and help them achieve their business goals. As a Process Delivery Specialist for our Procure to Pay team, you will play a crucial role in ensuring the smooth and efficient delivery of services to our clients. If you are someone who is detail-oriented, organized, and has a passion for process improvement, then this could be the perfect opportunity for you. Join us and be a part of a dynamic team that is dedicated to delivering excellence.

  1. Collaborate with clients to understand their business needs and provide effective solutions through the Procure to Pay process.
  2. Ensure timely and accurate delivery of services to clients, meeting or exceeding service level agreements.
  3. Utilize strong project management skills to monitor and track progress of process delivery and identify opportunities for improvement.
  4. Actively participate in process improvement initiatives to enhance efficiency, effectiveness, and customer satisfaction.
  5. Communicate effectively with team members, stakeholders, and clients to provide updates, address concerns, and resolve issues.
  6. Maintain a strong understanding of IBM's products and services, as well as industry trends and best practices.
  7. Proactively identify potential risks and escalate to appropriate parties for timely resolution.
  8. Conduct regular audits to ensure compliance with company policies and procedures.
  9. Provide support and guidance to team members, including training and mentoring.
  10. Stay updated on changes and updates to the Procure to Pay process and proactively implement necessary changes.
  11. Maintain accurate and organized documentation of process delivery activities.
  12. Collaborate with cross-functional teams to ensure a seamless and integrated approach to service delivery.
  13. Continuously monitor and analyze data to identify opportunities for process optimization and cost savings.
  14. Represent the Procure to Pay team in meetings and discussions with clients and stakeholders.
  15. Adhere to IBM's values and code of conduct, and promote a culture of integrity and excellence.
Where is this job?
This job is located at Bengaluru, Karnataka, India
Job Qualifications

  • Strong Knowledge Of Procure-To-Pay Processes: The Ideal Candidate For This Role Should Have A Deep Understanding Of The Entire Procure-To-Pay Process, Including Sourcing, Purchasing, Invoicing, And Payment. This Knowledge Will Enable Them To Effectively Streamline And Optimize The Process For Ibm.

  • Experience With Procurement Systems: A Qualified Process Delivery Specialist Should Be Familiar With Various Procurement Systems, Such As Sap Ariba, Coupa, Or Oracle. They Should Be Able To Navigate These Systems Proficiently And Use Them To Their Full Potential To Support Ibm's Procurement Needs.

  • Project Management Skills: As A Process Delivery Specialist, The Individual Will Be Responsible For Managing And Implementing Process Improvement Projects Within The Procure-To-Pay Function. They Should Possess Strong Project Management Skills, Including The Ability To Develop Project Plans, Track Progress, And Communicate Updates To Stakeholders.

  • Analytical And Problem-Solving Abilities: Ibm's Procure-To-Pay Process Involves A Large Amount Of Data And Transactions. The Ideal Candidate Should Have Strong Analytical And Problem-Solving Skills To Identify Inefficiencies, Root Causes, And Recommend Solutions To Improve The Process.

  • Excellent Communication And Collaboration Skills: This Role Requires Working With Cross-Functional Teams, Including Sourcing, Finance, And Accounting. Therefore, The Candidate Should Have Excellent Communication And Collaboration Skills To Effectively Liaise With Different Stakeholders And Drive Process Improvements Collaboratively.

Required Skills

  • Project Management

  • Procurement

  • Vendor Management

  • Data Analysis

  • Communication

  • Contract Negotiation

  • Budget management

  • Supply Chain

  • Compliance

  • Order Processing

  • Invoicing

  • Payables

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a PROCESS DELIVERY SPECIALIST-PROCURE TO PAY in Bengaluru, Karnataka, India is between ₹ 4,00,000 and ₹ 8,00,000 per year. This can vary based on factors such as the individual's experience, qualifications, and the specific company or industry they are working in. Additionally, bonuses, benefits, and other compensation may also affect the overall salary range.

Additional Information
IBM is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesHindi
Job PostedMarch 12th, 2025
Apply BeforeJuly 20th, 2025
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International Business Machines Corporation is an American multinational information technology company headquartered in Armonk, New York, with operations in over 170 countries.

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