IBM

PROCESS DELIVERY SPECIALIST-PROCURE TO PAY

IBM

Gurugram, Haryana, India
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to IBM, where we are transforming the way businesses operate through cutting-edge technology and innovative solutions. We are currently seeking a highly motivated and detail-oriented individual to join our team as a Process Delivery Specialist for Procure to Pay. As part of our global Procure to Pay team, you will play a crucial role in ensuring the efficient and effective delivery of procurement processes for our clients. If you have a passion for process improvement and a strong understanding of procure to pay functions, we encourage you to apply and be a part of our dynamic team.

  1. Develop and maintain a thorough understanding of IBM's Procure to Pay processes and systems.
  2. Collaborate with internal teams and external clients to identify process improvement opportunities and implement solutions.
  3. Ensure timely and accurate delivery of procure to pay services to clients, meeting or exceeding service level agreements.
  4. Serve as a subject matter expert for Procure to Pay processes, providing guidance and support to team members and clients.
  5. Monitor and analyze Procure to Pay metrics to identify trends, issues, and areas for improvement.
  6. Maintain and update process documentation, including standard operating procedures and training materials.
  7. Develop and implement process controls to ensure compliance with company policies and procedures.
  8. Conduct regular audits of Procure to Pay processes to identify and address any discrepancies or inefficiencies.
  9. Communicate with clients to understand their needs and provide exceptional customer service by addressing any concerns and resolving issues in a timely manner.
  10. Continuously evaluate and recommend process improvements to increase efficiency and effectiveness.
  11. Train and onboard new team members on Procure to Pay processes and systems.
  12. Collaborate with cross-functional teams to support the development and implementation of new processes and systems.
  13. Keep up-to-date with industry trends and best practices related to Procure to Pay processes.
  14. Participate in meetings and provide updates on process performance and improvement initiatives.
  15. Adhere to all company policies and procedures, including data security and confidentiality.
Where is this job?
This job is located at Gurugram, Haryana, India
Job Qualifications
  • Strong Analytical And Problem-Solving Skills.

  • Bachelor's Degree In Business Administration, Finance, Or A Related Field.

  • Excellent Communication And Interpersonal Skills, With The Ability To Collaborate With Cross-Functional Teams.

  • Minimum Of 3-5 Years Of Experience In Procure To Pay (P2P) Processes.

  • Extensive Knowledge Of Procurement And Supply Chain Management Principles.

Required Skills
  • Process Improvement

  • Inventory Management

  • Procurement

  • Vendor Management

  • Data Analysis

  • Communication

  • Contract Negotiation

  • Problem Solving

  • SAP

  • Budget management

  • Supply Chain

  • Invoice processing

Soft Skills
  • Communication

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • collaboration

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a PROCESS DELIVERY SPECIALIST-PROCURE TO PAY in Gurugram, Haryana, India is approximately ₹ 3,50,000 to ₹ 4,50,000 per year. This can vary depending on the specific company, experience level, and skills of the individual.

Additional Information
IBM is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesHindi
Job PostedMarch 25th, 2026
Apply BeforeApril 24th, 2026
This job posting is from a verified source. 

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International Business Machines Corporation is an American multinational information technology company headquartered in Armonk, New York, with operations in over 170 countries.

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