Process Associate Order Management - Health Care (Voice)

Welcome to IBM! We are currently seeking a highly motivated and customer-oriented Process Associate to join our Health Care Order Management team. As a Process Associate, you will be responsible for efficiently managing order requests in a fast-paced, team-based environment. We are looking for individuals with a passion for delivering exceptional service and a strong understanding of the health care industry. If you thrive in a dynamic and challenging work environment, have excellent communication skills, and are committed to providing top-notch customer service, we encourage you to apply for this exciting opportunity.

1. Manage order requests: The Process Associate will be responsible for efficiently managing order requests from customers in a timely and accurate manner.
2. Ensure customer satisfaction: The main responsibility of the Process Associate is to ensure that customers are satisfied with their orders and overall experience with IBM.
3. Work in a fast-paced environment: The Process Associate will be expected to work in a fast-paced environment and handle multiple orders simultaneously while maintaining high quality standards.
4. Collaborate with team members: The Process Associate will work closely with other team members to ensure seamless order management and delivery.
5. Understand healthcare industry: It is important for the Process Associate to have a strong understanding of the healthcare industry in order to effectively manage orders and provide exceptional service to customers.
6. Provide exceptional service: The Process Associate must have a passion for delivering exceptional service and go above and beyond to meet the needs and expectations of customers.
7. Maintain communication: Effective communication skills are essential for the Process Associate to keep customers updated on their orders and address any concerns or issues that may arise.
8. Follow company policies and procedures: The Process Associate must adhere to all company policies and procedures to ensure consistent and efficient order management.
9. Meet deadlines: The Process Associate will be responsible for meeting deadlines and ensuring that orders are processed and delivered within the designated time frame.
10. Continuously improve processes: The Process Associate should constantly look for ways to improve and streamline the order management process to increase efficiency and customer satisfaction.

According to JobzMall, the average salary range for a Process Associate Order Management - Health Care (Voice) in Gurugram, Haryana, India is between ₹3,00,000 - ₹4,50,000 per year. This can vary depending on the specific company, years of experience, and skills of the individual. Some companies may also offer additional benefits such as bonuses, health insurance, and paid time off.

International Business Machines Corporation is an American multinational information technology company headquartered in Armonk, New York, with operations in over 170 countries.