IBM

Process Associate - Insurance Claims - Spartan

IBM

Noida, Uttar Pradesh, India
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a detail-oriented and customer-focused individual looking for a challenging role in the insurance industry? Do you thrive in a fast-paced environment and enjoy problem-solving and data analysis? If so, IBM's Process Associate - Insurance Claims - Spartan role may be the perfect fit for you. As a member of our dynamic team, you will play a crucial role in ensuring the efficient and accurate processing of insurance claims. We are seeking a highly motivated individual with strong communication skills and a passion for delivering top-notch service to our clients. If you have a background in insurance or a related field and are eager to take on new challenges, we encourage you to apply for this exciting opportunity at IBM.

  1. Process insurance claims in a timely and accurate manner, ensuring compliance with company policies and procedures.
  2. Analyze data and identify trends to improve the efficiency and accuracy of the claims processing process.
  3. Communicate effectively with clients, insurance agents, and other stakeholders to gather necessary information and resolve any issues or concerns.
  4. Utilize problem-solving skills to investigate and resolve complex insurance claims.
  5. Maintain accurate and detailed records of all claim transactions and activities.
  6. Collaborate with team members to develop and implement strategies for improving customer satisfaction and streamlining processes.
  7. Stay updated on industry regulations and changes to insurance policies to ensure compliance.
  8. Provide exceptional customer service by responding to inquiries and resolving issues in a timely and professional manner.
  9. Act as a subject matter expert on insurance claims processes and procedures, providing guidance and support to team members as needed.
  10. Continuously review and improve processes to increase efficiency and accuracy, while maintaining a focus on exceptional customer service.
  11. Participate in training and development programs to enhance job knowledge and skills.
  12. Adhere to all confidentiality and security policies to protect sensitive information related to insurance claims.
  13. Collaborate with other departments and teams to identify and implement process improvements and best practices.
  14. Meet or exceed performance metrics and goals set by the company.
  15. Maintain a positive and professional attitude while working in a fast-paced and challenging environment.
Where is this job?
This job is located at Noida, Uttar Pradesh, India
Job Qualifications
  • Bachelor's Degree In Business Administration, Finance, Or A Related Field.

  • Prior Experience In Insurance Claims Processing And Knowledge Of Relevant Industry Regulations And Guidelines.

  • Proficiency In Data Analysis And Ability To Identify Trends And Patterns In Claims Data.

  • Strong Communication And Interpersonal Skills, With The Ability To Effectively Communicate With Clients And Internal Teams.

  • Familiarity With Process Improvement Methodologies And Experience In Streamlining Processes To Increase Efficiency And Accuracy.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Attention to detail

  • Problem Solving

  • customer service

  • Claims Processing

  • Teamwork

  • Multi-tasking

  • Software Proficiency

  • Document Review

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Process Associate - Insurance Claims - Spartan in Noida, Uttar Pradesh, India is between Rs. 2,00,000 to Rs. 3,50,000 per year. This may vary depending on the specific company, experience level, and other factors.

Additional Information
IBM is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesHindi
Job PostedMarch 14th, 2025
Apply BeforeAugust 19th, 2025
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International Business Machines Corporation is an American multinational information technology company headquartered in Armonk, New York, with operations in over 170 countries.

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