Principal Project Manager, Industry Solutions

Engages with senior internal and external stakeholders (e.g., Chief Executive-level executives) as a peer with subject matter expertise. Prevents and manages escalated situations through strategic and targeted communications with senior stakeholders and delivers difficult messages as needed. Establishes governance to influence customer decision making and diffuses situations in escalations as needed. Drives customer satisfaction by representing Microsoft to senior customer stakeholders (e.g., Chief Executive-level), reviewing and analyzing customer feedback, and leveraging trusted relationships with senior internal resources to act as the voice of the customer and ensure resolution of challenged deliveries. Manages expectations with a high level of political sensitivity by anticipating customer reactions, interpreting small signals, and taking proactive steps accordingly. Leads pre-sales process for high-impact projects by articulating the business value proposition associated with the project/change.

According to JobzMall, the average salary range for a Principal Project Manager, Industry Solutions in 700 Bellevue Way NE, Bellevue, WA 98004, USA is $127,875 to $181,789. This range is based on reported salaries from Indeed.com and other job boards.

The salary range for a Principal Project Manager, Industry Solutions will vary depending on a number of factors, including the size and scope of the project, the number of years of experience, the size and type of organization the project manager is working for, and the location of the job. Additionally, bonuses and other forms of compensation can have an impact on the salary range.

International Business Machines Corporation is an American multinational information technology company headquartered in Armonk, New York, with operations in over 170 countries.