IBM Z Systems Support Apprentice

At IBM, our goal is to be the world's most essential global enterprise. We are looking for an ambitious IBM Z Systems Support Apprentice who is passionate about technology and eager to learn. As an apprentice, you will be part of a highly motivated and experienced team of professionals who are responsible for providing technical support, problem solving and solutions for our IBM Z Systems customers.We are looking for an individual with a strong technical background, excellent communication skills and an ability to adapt to different customer requirements and environments. To be successful in this position, you should have a minimum of a Bachelor’s Degree in Computer Science or a related field and experience in working with IBM Z Systems. Experience in system administration, software development or programming is also a plus. The ideal candidate should be a team player, a motivated self-starter and an effective problem solver. If you are looking for an opportunity to grow your technical skills and knowledge and become a vital part of a leading technology company, this is the position for you.

Responsibilities:

1. Provide technical support and problem solving for IBM Z Systems customers.
2. Diagnose and troubleshoot customer problems and issues.
3. Develop solutions to customer requirements and environments.
4. Monitor and manage system performance.
5. Maintain a comprehensive understanding of IBM Z Systems technology.
6. Communicate effectively with team members and customers.
7. Develop and maintain documentation and records for customer systems.
8. Assist with system administration and software development tasks.
9. Assist with system programming and design tasks.
10. Participate in team meetings and provide feedback and ideas.
11. Maintain up-to-date knowledge of industry developments.
12. Work with other departments to ensure customer satisfaction.

According to JobzMall, the average salary range for a IBM Z Systems Support Apprentice in Austin, TX, USA is $59,000 - $69,000. This range is based on salaries reported by various employers who have posted jobs on JobzMall.

International Business Machines Corporation is an American multinational information technology company headquartered in Armonk, New York, with operations in over 170 countries.