IBM

Global Command Center Support / SOC

IBM

King of Prussia, PA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to IBM's Global Command Center Support team! We are a dedicated group of professionals working together to provide top-notch support and security for our global clients. As a member of our Security Operations Center (SOC), you will play a crucial role in monitoring, analyzing, and responding to security events in real-time. We are looking for individuals with a strong passion for cybersecurity and a desire to constantly learn and improve their skills. If you are ready to join a dynamic and innovative team, keep reading for the qualifications we are seeking.

  1. Monitor security alerts and events in real-time to identify potential threats and vulnerabilities.
  2. Analyze security data and logs to determine the severity and impact of security incidents.
  3. Respond to security incidents in a timely and effective manner, following established protocols and procedures.
  4. Collaborate with team members and other departments to investigate and resolve security incidents.
  5. Stay up-to-date on the latest security threats, trends, and best practices to continuously improve the security posture of our clients.
  6. Proactively identify and recommend improvements to security processes and procedures.
  7. Participate in security incident response exercises and drills to ensure readiness for real-world incidents.
  8. Maintain accurate documentation of security incidents, including actions taken and lessons learned.
  9. Communicate security incidents and their impacts to relevant stakeholders, including clients and management.
  10. Work closely with the security engineering team to implement and maintain security tools and technologies.
  11. Assist with security audits and risk assessments to ensure compliance with industry standards and regulations.
  12. Provide support and guidance to junior team members and share knowledge with the wider team.
  13. Participate in an on-call rotation to provide 24/7 coverage for critical security incidents.
  14. Adhere to all security policies, procedures, and guidelines set by IBM and our clients.
  15. Continuously strive for personal and professional development in the field of cybersecurity.
Where is this job?
This job is located at King of Prussia, PA, USA
Job Qualifications
  • Bachelor's Degree In Computer Science, Information Technology, Or A Related Field.

  • Minimum Of 3 Years Experience In A Technical Support Or Security Operations Center (Soc) Role.

  • Strong Knowledge Of Network And System Security Principles, As Well As Experience With Security Tools And Technologies Such As Siem, Firewalls, Intrusion Detection Systems, Etc.

  • Excellent Analytical And Problem-Solving Skills, With The Ability To Identify And Respond To Security Threats In A Timely Manner.

  • Excellent Communication And Collaboration Skills, With The Ability To Work Effectively With Global Teams And Communicate Technical Information To Non-Technical Stakeholders.

Required Skills
  • Troubleshooting

  • Data Analysis

  • Incident Management

  • Threat detection

  • Disaster recovery

  • Security analysis

  • Risk assessment

  • cybersecurity

  • System Administration

  • Network Monitoring

  • Service Desk Support

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Global Command Center Support / SOC in King of Prussia, PA, USA is $60,000 - $80,000 per year. This can vary depending on the specific company, level of experience, and additional skills and certifications.

Additional Information
IBM is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 12th, 2025
Apply BeforeSeptember 18th, 2025
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International Business Machines Corporation is an American multinational information technology company headquartered in Armonk, New York, with operations in over 170 countries.

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