As a Delivery Consultant at IBM, you will be responsible for managing customer relationships and ensuring successful delivery of projects. You will ensure that customer expectations and technical requirements are met, while also collaborating with internal stakeholders to ensure successful delivery of projects.To be successful in this role, you will need a combination of strong organizational and communication skills, a customer-centric attitude, and the ability to think strategically. You must have a Bachelor's degree in a relevant field and at least 3 years of technology consulting experience. Experience with project management and cloud technologies is a plus.If you have a passion for customer service and are excited to work in a fast-paced environment, then we want to hear from you!
Responsibilities:
- Manage customer relationships and ensure successful delivery of projects.
- Ensure customer expectations and technical requirements are met.
- Collaborate with internal stakeholders to ensure successful delivery of projects.
- Utilize strong organizational and communication skills to achieve customer satisfaction.
- Maintain a customer-centric attitude.
- Ability to think strategically when resolving customer issues.
- Utilize project management and cloud technologies to improve customer experience.
- Monitor progress of projects and ensure timely delivery.
- Provide training and support to customers.
- Maintain up-to-date technical knowledge and industry best practices.
Strong Communication And Interpersonal Skills
Project Management Experience
Knowledge Of Ibm Products And Services
Business Acumen
Strong Technical Aptitude
Ability To Work Autonomously
Capacity To Manage Multiple Tasks And Deadlines
Understanding Of Financial And Budgeting Principles
Budgeting
Documentation
Quality Assurance
Process Improvement
Project Management
Communication
Problem Solving
Negotiation
customer service
Reporting
Decision Making
Collaboration
Analysis
Stakeholder management
Technical Proficiency
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
Organization
flexibility
Creative Thinking
Teamwork
Problem-Solving
According to JobzMall, the average salary range for a Delivery Consultant in Chantilly, VA, USA is between $94,000 and $130,000 per year. This range is based on the salaries of Delivery Consultants working in the area as reported by employees, users, and past and present job advertisements on Indeed in the past 36 months.
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International Business Machines Corporation is an American multinational information technology company headquartered in Armonk, New York, with operations in over 170 countries.

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