
Client Facing Technology Support Developer
At IBM, we are looking for an enthusiastic Client Facing Technology Support Developer to join our team and help ensure the successful implementation of our technology solutions. This role requires an individual with the technical knowledge to provide advanced support to our customers, and the interpersonal skills to effectively communicate with them.The ideal candidate must have a strong background in customer service, web-based technologies, and software development. The successful applicant will possess excellent problem-solving and communication skills, as well as a strong attention to detail and the ability to work as part of a team.If you are a self-motivated individual with a passion for technology and a desire to serve our customers, then we would love to hear from you.
Responsibilities:
- Provide advanced technical support and troubleshooting to IBM customers.
- Develop web-based technologies and software solutions to meet customer needs.
- Maintain customer service excellence by providing excellent communication and problem-solving skills.
- Utilize strong attention to detail to ensure successful implementation of technology solutions.
- Work collaboratively with other team members to ensure customer satisfaction.
- Assist in the development and implementation of new technologies and solutions.
- Monitor customer feedback and respond to issues promptly.
- Keep abreast of new technologies and trends in the industry.
Excellent Communication And Interpersonal Skills
Html
Troubleshooting
Such As Java
Strong Problem Solving
And Analytical Skills
Knowledge Of Customer Service Principles And Practices
Knowledge Of Computer Systems
Hardware
Software And Networks
Ability To Work Effectively With Customers And Employees
Ability To Prioritize Tasks And Manage Time Efficiently
Knowledge Of Coding Languages
And C++
Experience With Customer-Facing Software Applications
Documentation
Process Improvement
Testing
Programming
Java
Networking
Troubleshooting
Agile development
Debugging
Coding
Cloud Computing
Analytics
Database administration
Client Relations
System Administration
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Client Facing Technology Support Developer in San Jose, CA, USA is approximately $90,000 to $130,000 per year. This range is based on salaries reported by employers for this position, as well as the experience and skillset of the individual hired.
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International Business Machines Corporation is an American multinational information technology company headquartered in Armonk, New York, with operations in over 170 countries.

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