IBM

Account Technical Leader for Keybank

IBM

Cleveland, OH, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a highly skilled and motivated individual with a passion for leading technical teams? If so, we have an exciting opportunity for you as an Account Technical Leader for Keybank at IBM. As a member of our team, you will play a crucial role in driving the success of our partnership with Keybank through your technical expertise, leadership skills, and client-focused mindset. Join us and be a part of a dynamic and innovative team that is shaping the future of banking technology.

  1. Provide technical leadership and guidance to a team responsible for managing and maintaining the technical aspects of Keybank's partnership with IBM.
  2. Collaborate with cross-functional teams to develop and implement technical strategies that align with Keybank's business goals and objectives.
  3. Serve as the main point of contact for Keybank's technical needs, ensuring timely and effective communication and resolution of any issues.
  4. Evaluate and assess the technical capabilities and performance of the team, identifying areas for improvement and implementing solutions to increase efficiency and productivity.
  5. Stay up-to-date with industry trends and advancements in banking technology, and use this knowledge to proactively identify opportunities to enhance Keybank's technical capabilities.
  6. Foster a client-centric mindset within the team, ensuring that all technical solutions and decisions are aligned with Keybank's priorities and needs.
  7. Develop and maintain strong relationships with Keybank stakeholders, acting as a trusted advisor and strategic partner.
  8. Lead and mentor team members, providing guidance, feedback, and support to help them grow and excel in their roles.
  9. Collaborate with IBM leadership to develop and execute strategic plans for the partnership with Keybank, ensuring alignment with both companies' goals and objectives.
  10. Continuously monitor and report on Keybank's technical performance, identifying opportunities for improvement and implementing solutions to drive success.
Where is this job?
This job is located at Cleveland, OH, USA
Job Qualifications
  • Extensive Knowledge And Experience In Financial Services Industry, Specifically With Keybank Clients.

  • Proven Track Record Of Successful Project Management, Delivery, And Client Satisfaction.

  • Strong Technical Background, With Expertise In Ibm Software And Solutions.

  • Effective Communication And Leadership Skills, Able To Collaborate With Cross-Functional Teams And Manage Multiple Stakeholders.

  • Ability To Analyze And Solve Complex Technical Problems, Providing Innovative Solutions To Meet Client Needs.

Required Skills
  • Strategic Planning

  • Project Management

  • Account Management

  • Communication

  • Team Management

  • Leadership

  • Analytical Thinking

  • Sales Support

  • Problem-Solving

  • Relationship-Building

  • Technical Expertise

  • Client Satisfaction

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Customer Service.

Compensation

According to JobzMall, the average salary range for a Account Technical Leader for Keybank in Cleveland, OH, USA is $80,000 - $120,000 per year. This range can vary depending on the candidate's experience, qualifications, and the specific responsibilities of the role.

Additional Information
IBM is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 12th, 2025
Apply BeforeAugust 19th, 2025
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International Business Machines Corporation is an American multinational information technology company headquartered in Armonk, New York, with operations in over 170 countries.

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