Hyundai Capital America

Associate, Loss Mitigation (Late-Stage Collections)

Hyundai Capital America

Atlanta, GA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a highly motivated individual with a passion for problem-solving? Do you thrive in a fast-paced and dynamic work environment? If so, then we have the perfect opportunity for you! Hyundai Capital America is seeking a dedicated and detail-oriented Associate for our Loss Mitigation team. As an Associate, you will play a crucial role in our Late-Stage Collections department, working to minimize losses and maximize recoveries for our company. We are looking for someone who is driven, analytical, and has strong communication skills to join our team. If this sounds like you, then read on for more details on this exciting opportunity.

  1. Conduct thorough analysis of customer accounts to identify potential loss mitigation strategies.
  2. Communicate effectively with customers, internal teams, and external partners to negotiate and implement loss mitigation solutions.
  3. Collaborate with team members to develop and implement strategies to minimize losses and maximize recoveries.
  4. Proactively identify and escalate potential risks and issues related to customer accounts.
  5. Maintain accurate and detailed records of all loss mitigation activities.
  6. Stay up-to-date on industry trends and best practices related to loss mitigation.
  7. Provide exceptional customer service by responding promptly and professionally to customer inquiries and concerns.
  8. Adhere to company policies, procedures, and regulatory requirements.
  9. Utilize critical thinking and problem-solving skills to evaluate and resolve complex issues.
  10. Continuously strive to meet and exceed performance goals and metrics.
  11. Support departmental initiatives and projects as needed.
  12. Collaborate with other departments to ensure a seamless and efficient loss mitigation process.
  13. Act as a liaison between the company and external partners to ensure timely and accurate communication.
  14. Participate in training and development opportunities to enhance skills and knowledge.
  15. Uphold the company's core values and ethical standards in all interactions.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Minimum Of 2 Years Experience In Collections Or Loss Mitigation In The Auto Finance Industry

  • Knowledge Of Federal And State Regulations Related To Collections And Loss Mitigation

  • Strong Negotiation And Communication Skills

  • Proficiency In Microsoft Office And Collections Software

  • Bachelor's Degree In Business, Finance, Or A Related Field (Preferred)

Required Skills
  • Risk Management

  • Financial Analysis

  • Data Analysis

  • Communication

  • Time Management

  • Problem Solving

  • Negotiation

  • customer service

  • Credit Analysis

  • Compliance

  • Fraud detection

  • Collections Strategies

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Networking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Associate, Loss Mitigation (Late-Stage Collections) in Atlanta, GA, USA is $40,000 - $60,000 per year. This range can vary depending on factors such as experience, qualifications, and the specific company or organization the individual is working for. Some companies may also offer additional benefits and incentives, such as bonuses, commission, and health insurance, which can affect the overall salary.

Additional Information
Hyundai Capital America is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 9th, 2024
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About Hyundai Capital America

Hyundai Capital Services is a South Korean provider of consumer financial services ranging from auto-financing, private financing, and corporate financing.

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