
Associate, Loss Mitigation (Late-Stage Collections)
Are you a highly motivated individual with a passion for problem-solving? Do you thrive in a fast-paced and dynamic work environment? If so, then we have the perfect opportunity for you! Hyundai Capital America is seeking a dedicated and detail-oriented Associate for our Loss Mitigation team. As an Associate, you will play a crucial role in our Late-Stage Collections department, working to minimize losses and maximize recoveries for our company. We are looking for someone who is driven, analytical, and has strong communication skills to join our team. If this sounds like you, then read on for more details on this exciting opportunity.
- Conduct thorough analysis of customer accounts to identify potential loss mitigation strategies.
- Communicate effectively with customers, internal teams, and external partners to negotiate and implement loss mitigation solutions.
- Collaborate with team members to develop and implement strategies to minimize losses and maximize recoveries.
- Proactively identify and escalate potential risks and issues related to customer accounts.
- Maintain accurate and detailed records of all loss mitigation activities.
- Stay up-to-date on industry trends and best practices related to loss mitigation.
- Provide exceptional customer service by responding promptly and professionally to customer inquiries and concerns.
- Adhere to company policies, procedures, and regulatory requirements.
- Utilize critical thinking and problem-solving skills to evaluate and resolve complex issues.
- Continuously strive to meet and exceed performance goals and metrics.
- Support departmental initiatives and projects as needed.
- Collaborate with other departments to ensure a seamless and efficient loss mitigation process.
- Act as a liaison between the company and external partners to ensure timely and accurate communication.
- Participate in training and development opportunities to enhance skills and knowledge.
- Uphold the company's core values and ethical standards in all interactions.
Minimum Of 2 Years Experience In Collections Or Loss Mitigation In The Auto Finance Industry
Knowledge Of Federal And State Regulations Related To Collections And Loss Mitigation
Strong Negotiation And Communication Skills
Proficiency In Microsoft Office And Collections Software
Bachelor's Degree In Business, Finance, Or A Related Field (Preferred)
Risk Management
Financial Analysis
Data Analysis
Communication
Time Management
Problem Solving
Negotiation
customer service
Credit Analysis
Compliance
Fraud detection
Collections Strategies
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Networking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Associate, Loss Mitigation (Late-Stage Collections) in Atlanta, GA, USA is $40,000 - $60,000 per year. This range can vary depending on factors such as experience, qualifications, and the specific company or organization the individual is working for. Some companies may also offer additional benefits and incentives, such as bonuses, commission, and health insurance, which can affect the overall salary.
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Hyundai Capital Services is a South Korean provider of consumer financial services ranging from auto-financing, private financing, and corporate financing.

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