
Associate, Dealer Experience
This position is dealer facing and responsible for providing best in class customer service, education, and information to dealers regarding inquiries relating to Originations and Funding. Responsibilities also include responding to the department email box and providing back-up support by reviewing, booking and funding retail and lease contracts from Hyundai, Kia and Genesis automobile dealerships. Provide assistance and education to Dealers, HCA Sales team and all other customers regarding loan documentation and processing in a professional and courteous manner. Monitor and respond to department email box and resolve escalated issues. Review and verify all document information, and ensure conformance to HCA credit approvals, policies and established guidelines as well as all State and Federal Regulations.
Ability to multi-task with little supervision in a fast paced, team environment and well versed on company product offerings
2+ years previous funding or customer service experience required
Previous auto industry experience is a plus
MS Word
Record Keeping Skills
Time Management Skills
MS Excel skills
Customer service focused
Verbal communication
Driven and self-motivated
written communication
Attention to detail
Multi tasker
According to JobzMall, the average salary range for a Associate, Dealer Experience in 6100 W Plano Pkwy, Plano, TX 75093, USA is approximately $50,000 - $70,000. This range is based on salaries reported by individuals with the same job title in the same geographic region. Salaries can vary depending on a variety of factors, including experience, education, industry, and geographic location.
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Hyundai Capital Services is a South Korean provider of consumer financial services ranging from auto-financing, private financing, and corporate financing.

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