Hyundai Capital America

Associate, Dealer Experience

Hyundai Capital America

6100 W Plano Pkwy, Plano, TX 75093, USA
Full-TimeDepends on ExperienceEntry LevelAssociate
Job Description

This position is dealer facing and responsible for providing best in class customer service, education, and information to dealers regarding inquiries relating to Originations and Funding. Responsibilities also include responding to the department email box and providing back-up support by reviewing, booking and funding retail and lease contracts from Hyundai, Kia and Genesis automobile dealerships. Provide assistance and education to Dealers, HCA Sales team and all other customers regarding loan documentation and processing in a professional and courteous manner. Monitor and respond to department email box and resolve escalated issues. Review and verify all document information, and ensure conformance to HCA credit approvals, policies and established guidelines as well as all State and Federal Regulations.

Where is this job?
This job is located at 6100 W Plano Pkwy, Plano, TX 75093, USA
Job Qualifications
  • Ability to multi-task with little supervision in a fast paced, team environment and well versed on company product offerings

  • 2+ years previous funding or customer service experience required

  • Previous auto industry experience is a plus

Required Skills
  • MS Word

  • Record Keeping Skills

  • Time Management Skills

  • MS Excel skills

  • Customer service focused

Soft Skills
  • Verbal communication

  • Driven and self-motivated

  • written communication

  • Attention to detail

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Associate, Dealer Experience in 6100 W Plano Pkwy, Plano, TX 75093, USA is approximately $50,000 - $70,000. This range is based on salaries reported by individuals with the same job title in the same geographic region. Salaries can vary depending on a variety of factors, including experience, education, industry, and geographic location.

Additional Information
Hyundai Capital America is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 25th, 2021
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Hyundai Capital America

Hyundai Capital Services is a South Korean provider of consumer financial services ranging from auto-financing, private financing, and corporate financing.

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