We are looking for an experienced and highly motivated Senior Event Sales Manager to join the team at Hyatt. In this role, you will be responsible for building relationships with clients, managing event sales in the hotel, and ensuring customer satisfaction. You must possess excellent communication and organizational skills, as well as the ability to think on your feet and remain calm in a fast-paced environment. We are looking for an individual with an eye for detail and who is passionate about delivering exceptional customer service. If you are eager to join a successful team that is committed to delivering outstanding events, then this is the position for you.
Responsibilities:
- Develop and nurture relationships with existing and potential clients to ensure event sales in the hotel.
- Provide exceptional customer service to clients to ensure customer satisfaction.
- Manage event sales process and coordinate with internal departments for event execution.
- Develop and implement strategies to increase event sales and attract new clients.
- Monitor event sales performance, analyze data, and generate reports.
- Create and adhere to budgets for event sales and ensure cost efficiency.
- Remain up-to-date with industry trends, technology, and best practices to ensure exceptional service.
- Manage and train event sales team members to ensure successful event execution.
- Respond to customer inquiries, complaints, and feedback in a timely manner.
- Maintain accurate records of event sales and customer interactions.
Excellent Communication Skills
Excellent Customer Service Skills
Ability To Work Independently And Collaboratively
Proficiency In Microsoft Office Suite
Strong Leadership Skills
Highly Organized
Proven Sales Experience
Knowledge Of Event Sales And Management Processes
Budgeting
Networking
Planning
Communication
Sales
Marketing
Negotiation
Leadership
Creative
Organization
Analytical
Client Relations
Problem-Solving
Attention-To-Detail
Time-Management
Communication
Conflict Resolution
Time management
Interpersonal Skills
Organization
self-motivation
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior Event Sales Manager in Chicago, IL, USA is between $63,000 and $87,000. This range may vary depending on the company, experience, industry, and location.
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Hyatt Hotels Corporation is an American multinational owner, operator, and franchiser of hotels, resorts, and vacation properties.

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