Room Service Order Taker
Welcome to Hyatt, where we strive to create unforgettable experiences for our guests. As a Room Service Order Taker, you will play a crucial role in ensuring our guests' satisfaction by taking their orders and delivering exceptional service. We are looking for individuals who are passionate about hospitality, have excellent communication skills, and possess a strong attention to detail. If you are someone who thrives in a fast-paced environment and enjoys providing top-notch service, we would love to have you join our team at Hyatt.
- Greet and welcome guests in a friendly and professional manner.
- Take and accurately process guests' room service orders, ensuring all necessary information is obtained.
- Provide recommendations and suggestions to guests based on their preferences and dietary restrictions.
- Communicate effectively with kitchen staff to ensure timely and accurate preparation of orders.
- Maintain a thorough knowledge of the menu items and their ingredients.
- Handle guest inquiries and complaints in a timely and satisfactory manner.
- Ensure all orders are delivered promptly and with attention to detail.
- Handle cash and credit card transactions accurately and in accordance with company policies.
- Coordinate with other departments to ensure guest requests and special arrangements are fulfilled.
- Maintain a clean and organized work area at all times.
- Follow all Hyatt standards and procedures to provide exceptional service to guests.
- Continuously strive to improve service by seeking feedback and implementing suggestions.
- Adhere to food safety and sanitation guidelines to ensure the safety of guests.
- Attend all required training and meetings to stay updated on menu changes, promotions, and company policies.
- Perform any other duties assigned by the supervisor or manager.
Excellent Customer Service Skills: A Room Service Order Taker At Hyatt Should Possess Exceptional Communication And Interpersonal Skills To Interact With Guests In A Friendly And Professional Manner.
Knowledge Of Food And Beverage: The Ideal Candidate Should Have A Good Understanding Of Different Cuisines, Menu Items, And Beverage Options To Accurately Assist Guests With Their Orders.
Attention To Detail: A Room Service Order Taker Must Pay Close Attention To Details To Ensure That Orders Are Accurately Taken And Delivered To Guests In A Timely Manner.
Multitasking Abilities: This Role Requires The Ability To Handle Multiple Tasks At Once, Such As Answering Phone Calls, Taking Orders, And Coordinating With The Kitchen And Other Departments To Ensure Timely Delivery.
Team Player: Working As Part Of A Team Is Essential In A Fast-Paced Environment Like Room Service. The Candidate Should Be Able To Work Collaboratively With Other Team Members To Ensure Smooth Operations And Provide An Exceptional Guest Experience.
Communication
Time Management
Multitasking
Attention to detail
customer service
Food safety
Teamwork
Computer skills
Organization
Problem-Solving
Menu Knowledge
Reservation System
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Room Service Order Taker in Jaipur, Rajasthan, India is between ₹120,000 - ₹300,000 per year. This range may vary depending on factors such as experience, qualifications, and the specific company or hotel the individual is employed by.
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Hyatt Hotels Corporation is an American multinational owner, operator, and franchiser of hotels, resorts, and vacation properties.
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