Restaurant Greeter/Host - AM - Full-Time

Minneapolis, MN, USA

Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent

Job Description

Are you a friendly and outgoing individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment and enjoy interacting with people from all walks of life? If so, we have the perfect opportunity for you! Hyatt is seeking a full-time Restaurant Greeter/Host to join our team in the morning shift. In this role, you will be the first point of contact for our guests, welcoming them with a warm smile and ensuring they have a memorable dining experience. As a valued member of our team, you will have the chance to showcase your excellent communication skills and attention to detail. If you are a team player with a positive attitude and a strong work ethic, we would love to hear from you.

Greet and welcome guests with a warm and friendly attitude.
Create a positive and welcoming atmosphere for guests.
Seat guests and manage reservations efficiently and accurately.
Communicate with guests to understand their needs and preferences.
Ensure that all guests are attended to in a timely and professional manner.
Maintain knowledge of menu items, specials, and promotions.
Assist in maintaining a clean and organized front-of-house area.
Collaborate with servers and kitchen staff to ensure smooth and efficient service.
Handle guest inquiries, concerns, and complaints in a professional and courteous manner.
Uphold company standards for customer service and guest satisfaction.
Communicate effectively with team members and management.
Attend trainings and meetings as required.
Demonstrate a strong work ethic and reliability.
Adhere to all health and safety regulations.
Maintain a positive attitude and promote a team-oriented work environment.
Take on additional tasks and responsibilities as assigned by management.

Where is this job?

This job is located at Minneapolis, MN, USA

Job Qualifications

Previous Customer Service Experience: The Ideal Candidate For This Role Should Have Previous Experience In A Customer-Facing Role, Preferably In The Hospitality Industry. This Will Ensure They Have The Necessary Skills To Provide Exceptional Service To Guests.
Strong Communication Skills: As A Greeter/Host, The Candidate Will Be The First Point Of Contact For Guests, And Therefore, Should Have Excellent Communication Skills. This Includes Being Able To Speak Clearly, Listen Actively, And Effectively Convey Information To Guests And Team Members.
Ability To Multitask: This Role Requires The Candidate To Handle Multiple Tasks Simultaneously, Such As Greeting Guests, Managing Reservations, And Coordinating Seating Arrangements. The Ability To Multitask Efficiently And Prioritize Tasks Is Crucial For Success In This Role.
Professional Appearance And Demeanor: As The Face Of The Restaurant, The Greeter/Host Should Have A Professional Appearance And Demeanor. This Includes Being Well-Groomed, Having A Friendly And Welcoming Attitude, And Maintaining A Positive And Professional Attitude At All Times.
Flexibility And Availability: This Position Requires The Candidate To Work During The Morning And Early Afternoon Shifts, As Well As On Weekends And Holidays. The Candidate Should Be Flexible With Their Schedule And Available To Work As Needed To Ensure Smooth Operation Of The Restaurant.

Required Skills

Communication
Time Management
Multitasking
Attention to detail
Organizational Skills
Conflict Resolution
customer service
Hospitality
Teamwork
Problem-Solving
Flexibility
Reservation

Soft Skills

Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving

Compensation

According to JobzMall, the average salary range for a Restaurant Greeter/Host - AM - Full-Time in Minneapolis, MN, USA is $16-$18 per hour. This can vary depending on the specific restaurant and the experience and skills of the individual. Some restaurants may offer additional benefits such as tips or bonuses.

Additional Information

Hyatt is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedJanuary 28th, 2025

Apply BeforeJanuary 14th, 2026

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