Night Auditor

Do you love the night shift and working with people? Hyatt is looking for an experienced and detail-oriented Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring all guests have a comfortable and pleasant stay at our hotel. You will also be in charge of completing all end-of-day paperwork, ensuring accuracy of financial transactions, and providing excellent customer service.To be successful in this role, you must have previous experience in a hotel setting, excellent communication skills, and the ability to work well independently. You should also be familiar with hotel management software and be able to identify and resolve any issues that arise during your shift. The ideal candidate should be organized, reliable, and have a customer-oriented approach.If you think you have what it takes to be a successful Night Auditor at Hyatt, we look forward to hearing from you.

Responsibilities:

1. Greet and check-in guests, ensuring a smooth and pleasant stay.
2. Verify accuracy of guest accounts, including billing and payment processing.
3. Process end-of-day paperwork including daily reports, revenue reports, shift reports, and guest deposits.
4. Assist guests with any inquiries or requests.
5. Respond to guest complaints and ensure proper resolution.
6. Monitor security cameras and respond to any suspicious activity.
7. Provide excellent customer service and maintain a positive attitude.
8. Utilize hotel management software to perform tasks such as guest check-in/check-out, room changes, and room reservations.
9. Ensure the accuracy of all financial transactions.
10. Identify and resolve any issues that arise during the shift.

According to JobzMall, the average salary range for a Night Auditor in Los Angeles, CA, USA is $20,000 to $35,000 per year.

Hyatt Hotels Corporation is an American multinational owner, operator, and franchiser of hotels, resorts, and vacation properties.