Hyatt

Manager, Global Corporate Reputation Communications

Hyatt

Chicago, IL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Hyatt, where we believe in making a difference in the lives of our guests and colleagues around the world. We are seeking an experienced and strategic Manager of Global Corporate Reputation Communications to join our dynamic team. In this role, you will have the opportunity to shape and enhance Hyatt's global reputation through proactive and innovative communications strategies. We are looking for a passionate and driven individual who can effectively manage and collaborate with both internal and external stakeholders to ensure our brand is represented accurately and positively. If you are a skilled communicator with a strong understanding of corporate reputation management, we invite you to apply for this exciting opportunity at Hyatt.

  1. Develop and implement global corporate reputation communication strategies to enhance and maintain Hyatt's brand image and reputation.
  2. Collaborate with internal teams, including marketing, public relations, and executive leadership, to align reputation communication efforts with overall business goals.
  3. Manage all external communication channels, including media relations, social media, and corporate website, to ensure consistent and positive messaging.
  4. Monitor and analyze media coverage and industry trends to identify potential risks to Hyatt's reputation and develop proactive strategies to mitigate them.
  5. Cultivate relationships with key media outlets and industry influencers to increase positive coverage and promote Hyatt's reputation.
  6. Serve as the primary spokesperson for Hyatt on issues related to corporate reputation and effectively communicate the company's values, mission, and initiatives.
  7. Develop and maintain crisis communication plans to effectively manage any potential reputation issues.
  8. Collaborate with internal teams to ensure all external messaging is aligned with Hyatt's brand and values.
  9. Develop and manage budget for reputation communication initiatives.
  10. Mentor and manage a team of communication professionals to execute reputation communication strategies effectively.
  11. Stay up-to-date with industry best practices and trends in corporate reputation management and proactively incorporate them into Hyatt's communication strategies.
  12. Act as a brand ambassador for Hyatt, fostering relationships with stakeholders and representing the company positively at all times.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Bachelor's Degree In Communications, Marketing, Public Relations, Or Related Field.

  • Minimum Of 5 Years Of Experience In Corporate Communications, Preferably In The Hospitality Industry.

  • Strong Understanding Of Global Media Landscape And Experience Managing Media Relations On A Global Scale.

  • Excellent Written And Verbal Communication Skills, With The Ability To Tailor Messaging For Different Audiences And Cultures.

  • Proven Track Record In Crisis Management And Ability To Navigate Sensitive Issues With Diplomacy And Discretion.

Required Skills
  • Strategic Planning

  • Crisis Management

  • Public speaking

  • Social media management

  • Media Relations

  • Cross-Cultural Communication

  • Executive Communication

  • Stakeholder engagement

  • brand positioning

  • Reputation management

  • Corporate Storytelling

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Manager, Global Corporate Reputation Communications in Chicago, IL, USA is between $120,000 and $160,000 per year.

Additional Information
Hyatt is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 23rd, 2024
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About Hyatt

Hyatt Hotels Corporation is an American multinational owner, operator, and franchiser of hotels, resorts, and vacation properties.

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