
Manager, Global Corporate Reputation Communications
Welcome to Hyatt, where we believe in making a difference in the lives of our guests and colleagues around the world. We are seeking an experienced and strategic Manager of Global Corporate Reputation Communications to join our dynamic team. In this role, you will have the opportunity to shape and enhance Hyatt's global reputation through proactive and innovative communications strategies. We are looking for a passionate and driven individual who can effectively manage and collaborate with both internal and external stakeholders to ensure our brand is represented accurately and positively. If you are a skilled communicator with a strong understanding of corporate reputation management, we invite you to apply for this exciting opportunity at Hyatt.
- Develop and implement global corporate reputation communication strategies to enhance and maintain Hyatt's brand image and reputation.
- Collaborate with internal teams, including marketing, public relations, and executive leadership, to align reputation communication efforts with overall business goals.
- Manage all external communication channels, including media relations, social media, and corporate website, to ensure consistent and positive messaging.
- Monitor and analyze media coverage and industry trends to identify potential risks to Hyatt's reputation and develop proactive strategies to mitigate them.
- Cultivate relationships with key media outlets and industry influencers to increase positive coverage and promote Hyatt's reputation.
- Serve as the primary spokesperson for Hyatt on issues related to corporate reputation and effectively communicate the company's values, mission, and initiatives.
- Develop and maintain crisis communication plans to effectively manage any potential reputation issues.
- Collaborate with internal teams to ensure all external messaging is aligned with Hyatt's brand and values.
- Develop and manage budget for reputation communication initiatives.
- Mentor and manage a team of communication professionals to execute reputation communication strategies effectively.
- Stay up-to-date with industry best practices and trends in corporate reputation management and proactively incorporate them into Hyatt's communication strategies.
- Act as a brand ambassador for Hyatt, fostering relationships with stakeholders and representing the company positively at all times.
Bachelor's Degree In Communications, Marketing, Public Relations, Or Related Field.
Minimum Of 5 Years Of Experience In Corporate Communications, Preferably In The Hospitality Industry.
Strong Understanding Of Global Media Landscape And Experience Managing Media Relations On A Global Scale.
Excellent Written And Verbal Communication Skills, With The Ability To Tailor Messaging For Different Audiences And Cultures.
Proven Track Record In Crisis Management And Ability To Navigate Sensitive Issues With Diplomacy And Discretion.
Strategic Planning
Crisis Management
Public speaking
Social media management
Media Relations
Cross-Cultural Communication
Executive Communication
Stakeholder engagement
brand positioning
Reputation management
Corporate Storytelling
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Manager, Global Corporate Reputation Communications in Chicago, IL, USA is between $120,000 and $160,000 per year.
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Hyatt Hotels Corporation is an American multinational owner, operator, and franchiser of hotels, resorts, and vacation properties.

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