Lobby Attendant

Chicago, IL, USA

Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent

Job Description

We are looking for an outgoing and friendly Lobby Attendant to join the team at Hyatt and provide our guests with exceptional service. As a Lobby Attendant, you will be the first point of contact for hotel guests and responsible for maintaining high standards of professionalism, hospitality and efficiency. The successful candidate will be expected to demonstrate good communication skills, be able to multitask and maintain a professional demeanor at all times.To be considered for this position, you must possess the following qualifications: prior experience working in customer service; excellent verbal and written communication skills; a genuine passion for hospitality and delivering outstanding service; the ability to work flexible shifts; and the ability to work in a fast-paced environment. If you have a friendly, outgoing personality and are dedicated to providing guests with a great experience, we want to hear from you!

Responsibilities:

Greet and welcome hotel guests in a friendly and professional manner.
Answer guests' inquiries and provide information about the hotel and its services.
Ensure that guests have a positive and enjoyable experience throughout their stay.
Handle guest check-ins and check-outs and process payments accurately.
Maintain a high level of customer service and hospitality at all times.
Assist in the maintenance of the lobby area, ensuring it is kept clean and organized.
Respond to guest requests and complaints in a timely and courteous manner.
Ensure that all safety and security procedures are followed.
Monitor the lobby area and report any suspicious behavior or activity.
Work flexible shifts, including evenings, weekends, and holidays.

Where is this job?

This job is located at Chicago, IL, USA

Job Qualifications

Excellent Customer Service Skills
Ability To Stand For Long Periods Of Time
Knowledge Of Hotel Services And Amenities
Welcoming And Friendly Demeanor
Ability To Multitask And Stay Organized
Ability To Interact With A Diverse Range Of Guests
Ability To Maintain A High Level Of Professionalism
Ability To Work Quickly And Efficiently

Required Skills

Multitasking
Listening
organizing
directing
Assisting
Problem-Solving
Welcoming
Greeting
Answering
Resolving
Interacting
Explaining
Escorting
Handling
Smiling

Soft Skills

Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability

Compensation

According to JobzMall, the average salary range for a Lobby Attendant in Chicago, IL, USA is $17,500 - $25,000 per year. This range is based on the salaries reported by users on the site.

Additional Information

Hyatt is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedMay 31st, 2023

Apply BeforeJune 21st, 2025

This job posting is from a verified source.

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