Hyatt

Housekeeping Manager

Hyatt

Washington, DC, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We are looking for an experienced, organized, and customer-focused Housekeeping Manager to join the team at Hyatt. This role is critical to the success of our organization and is responsible for the oversight of all housekeeping operations. As the Housekeeping Manager, you will be in charge of ensuring that all rooms and public areas are kept clean and in excellent condition.The ideal candidate will have a minimum of three years of housekeeping experience in a hotel or hospitality setting. You must have excellent customer service skills, strong organizational abilities, and the ability to think on your feet. We are looking for someone with a passion for hospitality and a commitment to excellence who is excited to join our team and help us deliver the highest quality of service to our guests.

Responsibilities:

  1. Ensure that all rooms and public areas are cleaned to the highest standards.
  2. Supervise housekeeping staff and provide training and guidance.
  3. Ensure that all housekeeping supplies and equipment are maintained and replenished as needed.
  4. Monitor housekeeping staff performance and provide feedback and coaching.
  5. Ensure that all health and safety protocols are being followed.
  6. Develop and implement systems and procedures to ensure efficient housekeeping operations.
  7. Respond to guest complaints and inquiries in a timely and professional manner.
  8. Maintain accurate records and report on housekeeping operations.
  9. Monitor housekeeping budgets and ensure that costs are kept within budget.
  10. Foster positive relationships with hotel staff, guests, and vendors.
Where is this job?
This job is located at Washington, DC, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Excellent Customer Service Skills

  • Strong Organizational Skills

  • Ability To Work Independently

  • Ability To Lead And Motivate A Team

  • Ability To Multitask And Prioritize Work

  • Experience In Housekeeping Management

  • Knowledge Of Hotel Industry Standards And Regulations

Required Skills
  • Budgeting

  • Training

  • Planning

  • Communication

  • Scheduling

  • customer service

  • organizing

  • Recruiting

  • Cleaning

  • Problem-Solving

  • Supervising

  • Negotiating

  • Inspecting

  • Inventorying

  • Disciplining

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organizational skills

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Housekeeping Manager in Washington, DC, USA is $40,000 to $60,000 per year. This salary range may vary depending on the size of the organization, the amount of experience and education the Housekeeping Manager has, and the location of the position.

Additional Information
Hyatt is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 31st, 2023
Apply BeforeApril 11th, 2026
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About Hyatt

Hyatt Hotels Corporation is an American multinational owner, operator, and franchiser of hotels, resorts, and vacation properties.

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