Hyatt

Hotel Security Officer

Hyatt

Tempe, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Hyatt, where we are dedicated to creating meaningful experiences for our guests. We are currently seeking a highly qualified and professional Security Officer to join our team and ensure the safety and security of our hotel. As a Security Officer, you will play a crucial role in maintaining a safe and welcoming environment for our guests and team members. If you have a strong attention to detail, excellent communication skills, and a passion for customer service, we invite you to apply for this exciting opportunity.

  1. Monitor and maintain a safe and secure environment for all guests and team members at all times.
  2. Patrol the hotel premises regularly to identify and address any potential security risks.
  3. Respond promptly to any security incidents or emergencies and take appropriate action.
  4. Conduct thorough inspections of the hotel property to ensure all security protocols are being followed.
  5. Monitor and control access to the hotel, including checking IDs and verifying guest reservations.
  6. Coordinate with local law enforcement and emergency services when necessary.
  7. Maintain accurate records of all security incidents, investigations, and daily activities.
  8. Communicate effectively with guests and team members to address any security concerns or issues.
  9. Adhere to all hotel policies and procedures, as well as local, state, and federal laws and regulations.
  10. Continuously assess and improve security procedures to ensure the safety and well-being of all individuals on the premises.
  11. Collaborate with other hotel departments, such as front desk and housekeeping, to ensure a seamless and secure guest experience.
  12. Attend trainings and workshops to stay updated on the latest security protocols and procedures.
  13. Handle lost and found items and assist with guest inquiries as needed.
  14. Conduct regular safety drills and trainings for team members to prepare for potential emergencies.
  15. Maintain a professional and welcoming demeanor at all times, representing the high standards of Hyatt.
Where is this job?
This job is located at Tempe, AZ, USA
Job Qualifications
  • Prior Experience In Law Enforcement Or Security: A Hotel Security Officer At Hyatt Must Have Previous Experience In A Related Field, Such As Law Enforcement, Military, Or Private Security. This Ensures That The Candidate Has The Necessary Skills And Knowledge To Handle Potentially Dangerous Situations.

  • Strong Communication And Conflict Resolution Skills: A Hotel Security Officer Must Possess Excellent Communication Skills To Effectively Interact With Guests, Co-Workers, And Law Enforcement. They Should Also Be Able To De-Escalate Conflicts And Handle Difficult Situations In A Calm And Professional Manner.

  • Physical Fitness And Ability To Handle Physical Demands: The Role Of A Hotel Security Officer Requires Physical Fitness And The Ability To Handle Physical Demands, Such As Patrolling The Hotel Premises, Responding To Emergencies, And Restraining Unruly Guests If Necessary.

  • Knowledge Of Safety And Security Protocols: A Qualified Candidate Should Have A Strong Understanding Of Safety And Security Protocols, Including Emergency Procedures, Fire Safety, And Crowd Control. This Knowledge Is Crucial In Maintaining A Safe And Secure Environment For Guests And Employees.

  • Attention To Detail And Problem-Solving Skills: Hotel Security Officers Are Responsible For Monitoring The Hotel Premises And Identifying Potential Security Risks. They Should Have Excellent Attention To Detail And Strong Problem-Solving Skills To Proactively Address Any Security Issues That May Arise.

Required Skills
  • Communication Skills

  • Crisis Management

  • Conflict Resolution

  • customer service

  • First Aid

  • Risk assessment

  • Access Control

  • Emergency Response

  • Patrolling

  • Crowd Control

  • Fire Safety

  • Surveillance Monitoring

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • Attention to detail

  • Creative Thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Hotel Security Officer in Tempe, AZ, USA is between $13 and $17 per hour, with a median salary of $15 per hour. This can vary depending on the specific hotel and their individual salary policies. Some hotels may also offer additional benefits and perks to their security officers, which can impact their overall salary.

Additional Information
Hyatt is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 23rd, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Hyatt

Hyatt Hotels Corporation is an American multinational owner, operator, and franchiser of hotels, resorts, and vacation properties.

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