Hyatt

Hotel Security Officer

Hyatt

Palo Alto, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Hyatt, a premier international hotel brand known for its exceptional service and luxury accommodations. We are seeking a reliable and dedicated Security Officer to join our team and ensure the safety and security of our guests and property. In this role, you will have the opportunity to work in a fast-paced, dynamic environment while utilizing your excellent communication and problem-solving skills. If you have a passion for providing top-notch customer service and a background in security, we invite you to apply for this exciting opportunity at Hyatt.

  1. Ensure the safety and security of all guests and property at the hotel.
  2. Monitor and patrol the premises to identify and prevent potential security risks.
  3. Respond promptly and effectively to any security incidents or emergencies.
  4. Conduct regular security checks of all areas of the hotel, including entrances, exits, and parking lots.
  5. Maintain accurate and detailed records of security incidents and report them to the appropriate authorities.
  6. Communicate and coordinate with other hotel departments to ensure a cohesive security plan.
  7. Provide exceptional customer service to all guests, addressing any security concerns or questions they may have.
  8. Assist with guest requests and inquiries related to security, such as lost and found items.
  9. Stay up-to-date on all security protocols and procedures, and proactively identify and address any potential vulnerabilities.
  10. Collaborate with local law enforcement and emergency services to ensure the safety and security of the hotel.
  11. Train and educate other hotel staff on security procedures and protocols.
  12. Handle and secure confidential information with discretion.
  13. Follow all company policies and procedures, as well as local, state, and federal laws and regulations.
  14. Maintain a professional and courteous demeanor at all times.
  15. Attend meetings and trainings as required by the hotel management.
  16. Perform other duties as assigned by the supervisor or manager.
Where is this job?
This job is located at Palo Alto, CA, USA
Job Qualifications
  • Previous Experience In A Security Or Law Enforcement Role, Preferably In A Hotel Setting.

  • Strong Communication Skills, Both Verbal And Written.

  • Knowledge Of Emergency Protocols And Ability To Handle High-Stress Situations.

  • Ability To Work A Flexible Schedule, Including Nights, Weekends, And Holidays.

  • Familiarity With Cctv And Access Control Systems.

Required Skills
  • Crisis Management

  • Conflict Resolution

  • customer service

  • First Aid

  • Report Writing

  • Risk assessment

  • Access Control

  • Emergency Response

  • Patrolling

  • Crowd Control

  • Fire Safety

  • Surveillance Monitoring

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Hotel Security Officer in Palo Alto, CA, USA is between $45,000 and $55,000 per year. However, this may vary depending on the specific hotel and its location, as well as the individual's experience and qualifications. Additionally, some hotels may offer higher salaries or additional benefits for security officers with specialized training or certifications.

Additional Information
Hyatt is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 23rd, 2024
Apply BeforeAugust 19th, 2025
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About Hyatt

Hyatt Hotels Corporation is an American multinational owner, operator, and franchiser of hotels, resorts, and vacation properties.

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