
Hotel Security Officer
Welcome to Hyatt, a premier international hotel brand known for its exceptional service and luxury accommodations. We are seeking a reliable and dedicated Security Officer to join our team and ensure the safety and security of our guests and property. In this role, you will have the opportunity to work in a fast-paced, dynamic environment while utilizing your excellent communication and problem-solving skills. If you have a passion for providing top-notch customer service and a background in security, we invite you to apply for this exciting opportunity at Hyatt.
- Ensure the safety and security of all guests and property at the hotel.
- Monitor and patrol the premises to identify and prevent potential security risks.
- Respond promptly and effectively to any security incidents or emergencies.
- Conduct regular security checks of all areas of the hotel, including entrances, exits, and parking lots.
- Maintain accurate and detailed records of security incidents and report them to the appropriate authorities.
- Communicate and coordinate with other hotel departments to ensure a cohesive security plan.
- Provide exceptional customer service to all guests, addressing any security concerns or questions they may have.
- Assist with guest requests and inquiries related to security, such as lost and found items.
- Stay up-to-date on all security protocols and procedures, and proactively identify and address any potential vulnerabilities.
- Collaborate with local law enforcement and emergency services to ensure the safety and security of the hotel.
- Train and educate other hotel staff on security procedures and protocols.
- Handle and secure confidential information with discretion.
- Follow all company policies and procedures, as well as local, state, and federal laws and regulations.
- Maintain a professional and courteous demeanor at all times.
- Attend meetings and trainings as required by the hotel management.
- Perform other duties as assigned by the supervisor or manager.
Previous Experience In A Security Or Law Enforcement Role, Preferably In A Hotel Setting.
Strong Communication Skills, Both Verbal And Written.
Knowledge Of Emergency Protocols And Ability To Handle High-Stress Situations.
Ability To Work A Flexible Schedule, Including Nights, Weekends, And Holidays.
Familiarity With Cctv And Access Control Systems.
Crisis Management
Conflict Resolution
customer service
First Aid
Report Writing
Risk assessment
Access Control
Emergency Response
Patrolling
Crowd Control
Fire Safety
Surveillance Monitoring
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Hotel Security Officer in Palo Alto, CA, USA is between $45,000 and $55,000 per year. However, this may vary depending on the specific hotel and its location, as well as the individual's experience and qualifications. Additionally, some hotels may offer higher salaries or additional benefits for security officers with specialized training or certifications.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Hyatt Hotels Corporation is an American multinational owner, operator, and franchiser of hotels, resorts, and vacation properties.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started