Hyatt

Hotel Security Officer

Hyatt

Nashville, TN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking for a rewarding career in the hospitality industry? Do you have a passion for keeping guests safe and secure? Then join our team at Hyatt as a Hotel Security Officer!As a Hotel Security Officer, you will play a vital role in maintaining the safety and security of our guests and staff. You will be responsible for patrolling the hotel premises, monitoring surveillance systems, and responding to any security incidents. We are looking for individuals who are dedicated, reliable, and have a strong attention to detail.If you have prior experience in security or law enforcement, excellent communication skills, and the ability to remain calm and professional in stressful situations, we encourage you to apply for this exciting opportunity at Hyatt. Come be a part of our team and help ensure that our guests have a safe and enjoyable stay with us.

  1. Conduct regular patrols of the hotel premises to ensure the safety and security of all guests and staff.
  2. Monitor and maintain surveillance systems to identify and prevent potential security threats.
  3. Respond promptly and appropriately to any security incidents, including but not limited to theft, disturbances, and emergencies.
  4. Maintain a visible presence in the hotel lobby and other public areas to deter potential criminal activity.
  5. Create and maintain detailed reports of all security incidents and submit them to the appropriate authorities.
  6. Collaborate with other hotel staff, including front desk personnel and housekeeping, to ensure a safe and secure environment for all guests.
  7. Communicate effectively with guests, staff, and management regarding any security concerns or issues.
  8. Utilize strong observation and problem-solving skills to identify potential security risks and take necessary actions to mitigate them.
  9. Stay up-to-date with all hotel security policies and procedures and ensure they are being followed by all staff members.
  10. Display a professional and courteous demeanor at all times, and handle all security matters with discretion and confidentiality.
  11. Assist with the training and development of new security officers to ensure they are equipped with the necessary skills and knowledge to perform their duties effectively.
  12. Attend and participate in all required meetings and training sessions related to security and safety.
  13. Maintain a safe and secure work environment by following all safety protocols and procedures.
  14. Conduct regular inspections of all security equipment to ensure they are in working order and report any issues to the appropriate department.
  15. Continuously strive to improve the security measures in place and make suggestions for any necessary updates or changes.
Where is this job?
This job is located at Nashville, TN, USA
Job Qualifications
  • Minimum Of 2 Years Of Security Experience: Candidates Should Have A Minimum Of 2 Years Of Experience In A Security Role, Preferably In A Hospitality Or Hotel Setting. This Experience Should Include Monitoring And Responding To Security Alarms, Conducting Patrols, And Handling Emergency Situations.

  • Strong Communication Skills: Hotel Security Officers Must Possess Excellent Verbal And Written Communication Skills In Order To Effectively Communicate With Guests, Colleagues, And Law Enforcement Personnel. They Should Also Be Able To Write Detailed Reports And Maintain Accurate Records.

  • Knowledge Of Security Procedures And Protocols: Candidates Should Have A Strong Understanding Of Security Procedures And Protocols, Including Emergency Response Protocols, Fire Safety, And Access Control. Familiarity With Cctv Systems And Alarm Monitoring Is Also Preferred.

  • Customer Service Oriented: As The First Point Of Contact For Guests In Emergency Situations, Hotel Security Officers Must Be Customer Service Oriented And Able To Remain Calm And Professional Under Pressure. They Should Also Be Able To Handle Guest Complaints And Resolve Conflicts In A Diplomatic Manner.

  • Physical Fitness And Stamina: Hotel Security Officers Are Required To Patrol The Hotel Premises On Foot For Extended Periods Of Time, Respond To Emergency Situations Quickly, And Occasionally Restrain Unruly Guests. Therefore, Candidates Should Be Physically Fit And Have The Stamina To Perform These Tasks Efficiently.

Required Skills
  • Communication Skills

  • Crisis Management

  • Conflict Resolution

  • customer service

  • First Aid

  • Risk assessment

  • Access Control

  • Emergency Response

  • Crowd Control

  • Fire Safety

  • Physical Fitness

  • Surveillance Monitoring

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Hotel Security Officer in Nashville, TN, USA is between $32,000-$44,000 per year. This may vary depending on the specific job responsibilities, experience level, and the employer. Some factors that may affect the salary include the size and type of hotel, location, and the security officer's level of training and certifications. Additionally, security officers may also receive benefits such as health insurance, vacation time, and retirement plans.

Additional Information
Hyatt is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 23rd, 2024
Apply BeforeJune 21st, 2025
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About Hyatt

Hyatt Hotels Corporation is an American multinational owner, operator, and franchiser of hotels, resorts, and vacation properties.

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