Hyatt

Hotel Security Officer

Hyatt

San Francisco, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Hyatt, the leading global hospitality company with a commitment to providing authentic experiences for our guests. We are currently seeking a highly motivated and skilled Hotel Security Officer to join our team. As a Security Officer, you will play a crucial role in maintaining the safety and security of our guests, employees, and property. We are looking for individuals who are passionate about delivering exceptional service and have a strong sense of responsibility. If you have a keen eye for detail, excellent communication skills, and the ability to remain calm under pressure, we invite you to apply for this exciting opportunity.

  1. Ensure the safety and security of all guests, employees, and property within the hotel premises at all times.
  2. Monitor and patrol designated areas of the hotel, including the lobby, parking lot, and guest rooms, to prevent any potential threats or incidents.
  3. Respond promptly and appropriately to any security or safety concerns reported by guests or staff.
  4. Conduct regular inspections of hotel facilities and equipment to ensure they are in good working condition and report any issues to the appropriate department.
  5. Maintain a visible presence and professional demeanor to provide a sense of security and reassurance to guests and employees.
  6. Monitor and control access to restricted areas of the hotel, such as the security office, storage rooms, and management offices.
  7. Enforce hotel rules and regulations, including but not limited to noise control, smoking policies, and curfew hours.
  8. Handle emergency situations, such as fire alarms, medical emergencies, and evacuations, in a calm and efficient manner.
  9. Collaborate with other hotel departments, such as front desk and housekeeping, to ensure a seamless and secure experience for guests.
  10. Prepare and submit detailed reports on any security incidents, accidents, or other relevant activities.
  11. Stay updated on the latest security measures and protocols to ensure the safety and security of the hotel.
  12. Provide excellent customer service and assistance to guests, including escorting them to their rooms or assisting with their luggage when needed.
  13. Adhere to all Hyatt policies and procedures, including safety and emergency protocols.
  14. Maintain confidentiality and discretion when handling sensitive information and situations.
  15. Attend training sessions and meetings as required by the hotel management.
Where is this job?
This job is located at San Francisco, CA, USA
Job Qualifications
  • Strong Communication And Interpersonal Skills

  • Minimum Of High School Diploma Or Equivalent Education

  • Prior Experience In Security Or Law Enforcement, Preferably In A Hotel Setting

  • Ability To Remain Calm And Composed In High-Stress Situations

  • Knowledge Of Emergency Procedures And First Aid/Cpr Training

Required Skills
  • Communication Skills

  • Conflict Resolution

  • First Aid

  • Risk assessment

  • Access Control

  • Attention to

  • Emergency Response

  • Crowd Control

  • Investigation Techniques

  • Physical Fitness

  • Surveillance Monitoring

  • Guest Safety

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Hotel Security Officer in San Francisco, CA, USA is between $40,000 - $60,000 per year. However, this can vary depending on the specific hotel, experience level, and additional benefits offered.

Additional Information
Hyatt is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 23rd, 2024
Apply BeforeMay 22nd, 2025
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About Hyatt

Hyatt Hotels Corporation is an American multinational owner, operator, and franchiser of hotels, resorts, and vacation properties.

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