Hyatt

Hotel Security Officer

Hyatt

Sacramento, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Hyatt, a world-renowned hotel chain known for its exceptional service and luxurious accommodations. We are currently seeking a highly motivated and dedicated individual to join our team as a Hotel Security Officer. In this role, you will be responsible for ensuring the safety and security of our guests, employees, and property. We are looking for someone with a strong sense of integrity, excellent observational skills, and the ability to handle potentially high-stress situations with professionalism and composure. If you are passionate about providing a safe and secure environment for others and have the necessary qualifications, we would love to have you join our team at Hyatt.

  1. Maintain a safe and secure environment for guests, employees, and property.
  2. Monitor and control access to the hotel premises to prevent unauthorized entry.
  3. Conduct regular patrols of the hotel to identify any potential security risks or breaches.
  4. Respond quickly and effectively to any security incidents or emergencies, including medical emergencies, fires, and criminal activities.
  5. Monitor surveillance cameras and other security systems to detect and prevent any security threats.
  6. Report any security incidents or suspicious activities to the appropriate authorities.
  7. Maintain accurate records of all security-related incidents and activities.
  8. Collaborate with other hotel departments to ensure a coordinated response to security-related issues.
  9. Provide excellent customer service to guests by answering their questions and addressing their concerns in a professional and courteous manner.
  10. Stay updated on the latest security protocols and procedures and implement them as necessary.
  11. Conduct safety and security training for new employees to ensure they are aware of the proper procedures to follow in case of an emergency.
  12. Assist with implementing and enforcing hotel policies and procedures related to security.
  13. Conduct regular inspections of all hotel areas to ensure compliance with safety and security standards.
  14. Handle lost and found items and follow proper procedures for their storage and return.
  15. Maintain a professional and friendly demeanor at all times, representing the Hyatt brand and values.
Where is this job?
This job is located at Sacramento, CA, USA
Job Qualifications
  • Experience In Law Enforcement Or Security: A Hotel Security Officer At Hyatt Should Have Prior Experience Working In Law Enforcement Or Security, Preferably In A Hotel Setting. This Ensures They Have The Necessary Skills And Knowledge To Handle Potential Security Threats.

  • Strong Communication Skills: As A Hotel Security Officer, One Must Be Able To Effectively Communicate With Guests, Staff, And Law Enforcement Agencies In Case Of An Emergency. Good Communication Skills Are Also Essential For Writing Reports And Documenting Incidents.

  • Physical Fitness And Self-Defense Training: The Job Of A Hotel Security Officer Often Requires Long Hours Of Standing And Patrolling The Property. They Should Also Be Physically Fit And Have Received Training In Self-Defense Techniques To Handle Any Physical Confrontations.

  • Knowledge Of Emergency Procedures: A Hotel Security Officer Should Be Well-Versed In Emergency Procedures Such As Fire Safety, Evacuation Plans, And Medical Emergencies. They Should Also Be Able To Remain Calm And Make Quick Decisions In High-Stress Situations.

  • Attention To Detail And Problem-Solving Abilities: A Successful Hotel Security Officer Should Have A Keen Eye For Detail, Be Able To Identify Potential Security Risks, And Take Appropriate Action To Prevent Them. They Should Also Possess Strong Problem-Solving Skills To Handle Unexpected Situations Efficiently.

Required Skills
  • Communication Skills

  • Attention to detail

  • Crisis Management

  • Conflict Resolution

  • Report Writing

  • Access Control

  • Emergency Response

  • Crowd Control

  • Physical Fitness

  • Surveillance Monitoring

  • First Aid/Cpr

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Hotel Security Officer in Sacramento, CA, USA is $33,392 - $46,860 per year. This can vary depending on the specific hotel and the experience and qualifications of the individual. Some factors that may affect salary include the size and reputation of the hotel, the responsibilities and duties of the security officer, and any additional skills or certifications they may have.

Additional Information
Hyatt is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 23rd, 2024
Apply BeforeJune 21st, 2025
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About Hyatt

Hyatt Hotels Corporation is an American multinational owner, operator, and franchiser of hotels, resorts, and vacation properties.

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