As a Front Office Supervisor at Hyatt, you will be the face of our hotel to our guests and be responsible for driving customer loyalty and satisfaction. We are looking for a dynamic, customer-service oriented individual with a passion for hospitality and the ability to develop and motivate a team.The ideal candidate should have a minimum of two years of experience in a customer service role, preferably in a hotel or hospitality environment. You must possess excellent communication skills, have a strong sense of customer service, and be able to work well in a fast-paced environment. You should be a team player with a positive attitude, have the ability to multi-task, and have the ability to work with a diverse group of people. A valid driver's license is also a must.
Ability To Multi-Task
Excellent Customer Service Skills
Leadership Experience
Attention To Detail
Computer Proficiency
Ability To Handle Difficult Customer Interactions
Experience With Hotel Operations
Previous Supervisory Experience
Training
Scheduling
Problem Solving
customer service
Reporting
organizing
Multi-tasking
Supervising
communicating
Greeting
Reconciling
Processing Payments
Resolving Issues
Maintaining Files
Managing Inventory
Communication
Leadership
Time management
Interpersonal Skills
creativity
self-motivation
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Front Office Supervisor in Phoenix, AZ, USA is $30,000 to $45,000 per year. This range varies depending on the experience and qualifications of the individual.
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Hyatt Hotels Corporation is an American multinational owner, operator, and franchiser of hotels, resorts, and vacation properties.
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