Are you a tech-savvy individual with a passion for delivering exceptional audio and visual experiences? Join our team at Hyatt as a Digital & AV Technician and be a part of our mission to provide unparalleled service to our guests. As a key member of our technical team, you will play a vital role in ensuring the seamless operation of all digital and audio-visual equipment throughout the hotel. We are seeking a detail-oriented and customer-focused individual with a strong background in digital technology and AV systems. If you are ready to take on this exciting opportunity, we would love to hear from you.
- Set up and maintain all digital and audio-visual equipment throughout the hotel, including projectors, sound systems, microphones, and video conferencing systems.
- Troubleshoot and repair any technical issues that may arise with digital and AV equipment, ensuring minimal disruption to guest experiences.
- Conduct regular maintenance and inspections of all equipment to ensure optimal performance and identify potential issues.
- Assist guests and staff with the operation of digital and AV equipment, providing excellent customer service and technical support.
- Collaborate with other departments to coordinate audio-visual requirements for events and meetings, ensuring all technical needs are met.
- Keep updated on the latest digital and AV technologies and make recommendations for upgrades or improvements to enhance guest experiences.
- Create and maintain documentation and inventory of all digital and AV equipment, including manuals, warranties, and service records.
- Train and educate hotel staff on the proper use and maintenance of digital and AV equipment.
- Adhere to all safety and security protocols when handling digital and AV equipment, ensuring the protection of both guests and employees.
- Provide on-call support for urgent technical issues outside of regular working hours as needed.
Experience With Audiovisual Equipment: The Ideal Candidate Should Have A Strong Understanding Of Various Audiovisual Equipment, Including Projectors, Sound Systems, And Lighting Controls.
Technical Knowledge: A Digital & Av Technician At Hyatt Should Possess A Solid Technical Background And Be Able To Troubleshoot And Resolve Technical Issues Related To Audiovisual Equipment.
Communication Skills: Excellent Communication Skills, Both Verbal And Written, Are Essential For This Role. The Candidate Should Be Able To Effectively Communicate With Clients And Team Members To Ensure A Smooth And Successful Event.
Attention To Detail: The Ability To Pay Close Attention To Detail Is Crucial In This Role As Even The Smallest Technical Error Can Disrupt An Event. The Candidate Should Be Detail-Oriented And Able To Work Accurately Under Pressure.
Flexibility And Adaptability: The Candidate Should Be Able To Work In A Fast-Paced And Ever-Changing Environment. They Should Be Able To Adapt Quickly To New Technology And Be Flexible In Their Work Schedule To Accommodate The Needs Of The Clients And The Hotel.
Time Management
customer service
Team collaboration
Event Coordination
Live Streaming
Equipment troubleshooting
technology integration
Multimedia Production
Network Connectivity
Digital Media management
Audiovisual Setup
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Digital & AV Technician in Orlando, FL, USA is between $38,000 and $55,000 per year. This may vary depending on the specific company, experience level, and skills of the individual. Some companies may also offer additional benefits such as health insurance, retirement plans, and bonuses.
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Hyatt Hotels Corporation is an American multinational owner, operator, and franchiser of hotels, resorts, and vacation properties.

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