Hyatt

Digital & AV Technician

Hyatt

Tampa, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a tech-savvy individual with a passion for delivering exceptional guest experiences? Do you have a knack for troubleshooting and solving technical issues? If so, we have the perfect opportunity for you! Hyatt is seeking a highly motivated Digital & AV Technician to join our team and ensure that our guests have a seamless and enjoyable digital and audio-visual experience during their stay. In this role, you will have the opportunity to showcase your technical expertise and provide top-notch support to our guests and colleagues. If you have a strong attention to detail, excellent communication skills, and a positive attitude, we want to hear from you!

  1. Provide technical support to guests and colleagues in regards to digital and audio-visual equipment, ensuring a seamless and enjoyable experience.
  2. Troubleshoot and solve technical issues related to digital and audio-visual equipment, including but not limited to, projectors, screens, sound systems, and video conferencing tools.
  3. Monitor and maintain the functionality and quality of digital and audio-visual equipment, performing regular maintenance and updates as needed.
  4. Train and educate colleagues on how to use digital and audio-visual equipment effectively and efficiently.
  5. Collaborate with other departments to ensure the successful execution of events and meetings that require digital and audio-visual support.
  6. Keep up-to-date with the latest technology and industry trends in digital and audio-visual equipment, making recommendations for upgrades or improvements as necessary.
  7. Create and maintain a database of digital and audio-visual equipment, ensuring accuracy and availability for guest requests.
  8. Communicate effectively with guests and colleagues, providing timely and friendly assistance with any technical issues or questions.
  9. Adhere to all safety and security protocols when handling and operating digital and audio-visual equipment.
  10. Maintain a positive and professional attitude at all times, representing the Hyatt brand and providing exceptional guest experiences.
Where is this job?
This job is located at Tampa, FL, USA
Job Qualifications
  • Knowledge Of Audio-Visual Equipment: A Digital & Av Technician At Hyatt Should Have A Strong Understanding Of Various Audio-Visual Equipment, Including Projectors, Sound Systems, And Video Conferencing Tools.

  • Technical Expertise: The Ideal Candidate Should Have A Strong Technical Background And Be Familiar With Troubleshooting Technical Issues, Including Network Connectivity, Software Integration, And Hardware Malfunctions.

  • Experience With Event Production: Hyatt Often Hosts Events And Conferences, So A Digital & Av Technician Should Have Previous Experience In Event Production And Be Able To Coordinate Multiple Av Setups Simultaneously.

  • Communication Skills: Excellent Communication Skills Are Essential For This Role As The Technician Will Be Working With Both Technical And Non-Technical Staff At Hyatt. They Should Be Able To Explain Technical Issues In A Clear And Concise Manner.

  • Attention To Detail: The Candidate Should Have A Keen Eye For Detail And Be Able To Identify Potential Issues Before They Arise. They Should Also Be Able To Follow Instructions Accurately And Ensure All Av Setups Are Functioning Properly.

Required Skills
  • Technical Support

  • Video Production

  • equipment maintenance

  • computer troubleshooting

  • lighting

  • Event Coordination

  • Network configuration

  • Live Streaming

  • Digital Signage

  • Presentation Software

  • Multimedia Editing

  • Audiovisual Setup

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Digital & AV Technician in Tampa, FL, USA is between $40,000 and $60,000 per year. This may vary depending on the specific job duties, experience level, and company size. Factors such as additional certifications, skills, and education may also impact the salary range.

Additional Information
Hyatt is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 23rd, 2024
Apply BeforeMay 22nd, 2025
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About Hyatt

Hyatt Hotels Corporation is an American multinational owner, operator, and franchiser of hotels, resorts, and vacation properties.

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