Welcome to Hyatt, where our team is committed to creating memorable experiences for our guests. We are currently seeking a skilled and dedicated Digital & AV Technician to join our dynamic team. As a Digital & AV Technician, you will play a crucial role in ensuring our guests have a seamless audio and visual experience during their stay. This is an exciting opportunity for someone who is passionate about technology and has a strong attention to detail. If you have the necessary qualifications and a drive to provide exceptional service, we would love to have you on board.
- Set up and maintain audio-visual equipment in guest rooms, event spaces, and public areas according to Hyatt standards.
- Troubleshoot technical issues with audio-visual equipment and provide timely solutions.
- Ensure all audio-visual equipment is in proper working condition and report any maintenance or repair needs.
- Collaborate with other departments to coordinate audio-visual needs for events and meetings.
- Assist guests with any technical questions or issues related to audio-visual equipment.
- Keep up-to-date with the latest audio-visual technology trends and make recommendations for upgrades or improvements.
- Train and support colleagues on the use of audio-visual equipment.
- Maintain inventory of audio-visual equipment and supplies and ensure they are properly stored and secured.
- Communicate effectively with team members and management to ensure smooth operation of audio-visual services.
- Adhere to all safety and security procedures when setting up and operating audio-visual equipment.
- Maintain a professional and friendly demeanor while interacting with guests and colleagues.
- Act as a brand ambassador for Hyatt by providing exceptional service and creating memorable experiences for guests.
- Follow all company policies and procedures, including those related to confidentiality and data privacy.
- Attend training and development programs to enhance skills and knowledge.
- Perform any other duties or tasks as assigned by management.
Experience With Audio-Visual (Av) Equipment: The Ideal Candidate For The Digital & Av Technician Job At Hyatt Should Have Experience Working With A Wide Range Of Av Equipment, Including Projectors, Microphones, Speakers, And Control Systems.
Knowledge Of Digital Technology: In Addition To Av Equipment, The Candidate Should Also Have A Strong Understanding Of Digital Technology, Including Video Conferencing Systems And Digital Signage.
Troubleshooting Skills: As A Digital & Av Technician, The Candidate Will Be Responsible For Setting Up And Troubleshooting Av Equipment For Events And Meetings. Therefore, Strong Problem-Solving Skills And The Ability To Troubleshoot Technical Issues Quickly And Efficiently Are Essential.
Attention To Detail: The Candidate Should Possess A Keen Eye For Detail To Ensure That All Av Equipment Is Set Up Correctly And Functioning Properly For Events And Meetings.
Customer Service Skills: As A Representative Of The Hyatt Brand, The Digital & Av Technician Should Have Excellent Customer Service Skills To Interact With Guests And Colleagues In A Professional And Friendly Manner. This Includes Being Able To Communicate Technical Information In A Clear And Understandable Way.
Technical Support
Audio Mixing
Lighting design
Multimedia design
event production
Equipment troubleshooting
Video Conferencing
Network Connectivity
Projection Mapping
Digital Media management
Audio Visual Setup
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Digital & AV Technician in Phoenix, AZ, USA is $40,000 - $60,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or organization. Salaries may also be affected by the job market and demand for this role in Phoenix. It is important to research and compare salaries for similar positions in the area to get a more accurate understanding of the potential salary range.
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Hyatt Hotels Corporation is an American multinational owner, operator, and franchiser of hotels, resorts, and vacation properties.
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